Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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Digital Readiness
Article
Want to rid yourself of those pesky business admin burdens? Here are some great solutions
From balancing the company books to paying utility bills, business admin can start to become a real productivity drain. However, embracing technology automating processes means this needn’t always be the case.
Digital Commerce
Leadership & Strategy
Article
Customer feedback keeps Polhawn Fort ahead of trends
Sarah Turpitt, General Manager of the Polhawn Fort stays ahead of the trends by listening to customer feedback and collaborating with local producers.
Leadership Behaviours
Digital Readiness
Article
How Facebook Live cookery sessions are putting one business on the map
When coronavirus threatened their business, The Cooking Shed turned to Facebook Live and connected with some surprising new customers.
Collaborative tools & analytics
Leadership & Strategy
Article
Joining a family business advisory board can unlock new leadership skills
Three business leaders share their advisory board experience and reveal an unexpected perk – advisors to family businesses gain as much as they give.
Improve your own leadership capabilities
People & Team
Video
Know your customers and inspire your people
Louise Fowler is chief customer and marketing officer at The Post Office, and has spent a quarter of a century working with some of Britain’s leading brands.
Talent development
Leadership & Strategy
Article
How to find work-life balance in family businesses
Family businesses provide a feeling of togetherness but differences in opinion can wreak havoc on relationships. Business owners share their advice.
Leadership Behaviours
Digital Readiness
Article
Customer insights showed us a new way of running business
Business owners often have a very clear idea about what they do and where they want to take their business – but customer insights can be valuable and prompting you to certain directs admitted Ann-Marie Rossiter.
Digital Commerce
Sales & Growth
Article
Countries in focus: How the Irish economy took a hit but came out the other side fighting fit
It’s weathered crippling recessions and struggled with an uncompetitive currency, but now the Irish economy is booming and producing highly-productive small and medium-sized businesses.
Expanding & Exporting
Digital Readiness
Article
Six business leaders share their favourite productivity tools
We’ve created a list of some of the best productivity tools available chosen by business owners for business owners.
Digital Commerce
Digital Readiness
Article
Successful business process outsourcing comes down to asking the right questions
Whilst it can be tempting go all in on business process outsourcing to keep internal costs down, decision makers need to think about where knowledge gaps exist and how the situation might change as a company expands.
Digital Commerce
People & Team
Video
Making the employee appraisal process about personal development targets
Rather than making the appraisal process about how staff are performing by measuring them against metrics and targets, SC Group is prioritising personal development.
Talent development
Leadership & Strategy
Article
Struggling SMEs brush up on survival skills
A look at SMEs which are struggling to survive following a decline in revenue and a drop in customer demand during the coronavirus pandemic.
Leadership Behaviours
Sales & Growth
Article
Exporting into unusual countries can open up unexpected doors
Doing business successfully to one unusual export country can lead to opportunities in others.
Expanding & Exporting
Planning
Article
How Chance & Counters used personal experience to carve out a niche
Board game café Chance & Counters was founded on a simple belief that most business owners can relate to – that something could be done better.
Create a distinct offering
Digital Readiness
Article
Coronavirus: Protect your business from cyber attack during the outbreak
Evidence is emerging that cyber attack criminals are seeking to exploit coronavirus. However, there are a number of clever tools at the disposal of SMEs.
Leadership & Strategy
Article
The positives and negatives of co-working spaces
Co-working spaces are enjoying explosive growth. We looked at the argument for co-working spaces and how to find one that reflects your company’s culture.
Leadership Behaviours
People & Team
Article
From the coal face: Changing the way an employee rewards process works
When management charged Francesca Bull and her two colleagues with bettering the company’s employee rewards system the small team took things one step further and set about addressing other concerns and ideas they had.
Motivation
Sales & Growth
Article
Productivity is getting more out of each day – and not busting a gut doing it
Chiltern Brewery's Tom Jenkinson is taking a less is more approach to productivity, streamlining the business and sharing responsibility around the whole operation.
Prepare for expansion
Planning
Article
Setting long-term landing zones helps drive business growth
Landing zones help define what the success of a company looks like in the long-term. Providing focus for the management team and helping drive motivation at every level of an organisation.
Ambition
Sales & Growth
Article
Honing the company offering using customer feedback
While there have never been more ways for comments – be it positive or negative – to be given on products or services, customer feedback can be a powerful tool, if used wisely.
Marketing & Sales
Planning
Video
A day in the life with: Ceviche founder Martin Morales
Peruvian chef and entrepreneur Martin Morales guides us through a typical day within his Ceviche Family restaurant group, explaining how little changes make all the difference.
Create a distinct offering
Digital Readiness
Video
How digitally simulating your business can transform productivity
Andrew Peters tells us that using digitalisation tools to simulate your business can create step changes in productivity by helping you to see whether your processes are aligned with your value streams.
Digital Commerce
People & Team
Article
Implement a flat management structure
Shadow Robot’s managing director Rich Walker was so determined to develop his nascent managerial skills that he joined a business growth development course.
Talent development
Sales & Growth
Article
From the coal face: Speaking up saw one digital content executive rewrite her job spec
Realising there was an opportunity for the company she worked for to better leverage digital content, Clarissa Bloom took an idea to her boss and has now undergone a comprehensive job role overhaul off the back of it.
Marketing & Sales