Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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Planning
Article
Define your business USP so it isn’t just hypothetical jargon
The easiest place to start talking about your company is probably the business USP – what makes your product or service different? But it’s difficult to define a USP that doesn't rely on industry buzzwords or hypothetical jargon.
Ambition
Planning
Article
Coronavirus: How to establish business continuity during the pandemic
Business continuity planning helps your business to retain some normality in the event of a major disruption. Follow our step-by-step guide to staying on track during the pandemic.
Leadership & Strategy
Article
It’s The Small Things: PureGym CEO Humphrey Cobbold
PureGym CEO Humphrey Cobbold shares his approach to thinking small in pursuit of business improvement as part of our "It's The Small Things" podcast.
Structure your approach
Leadership & Strategy
Article
How to handle a 650 per cent surge in demand
Creative Nature founder Julianne Ponan looks back at the the surge in demand the busienss has had since the start of the coronavirus pandemic.
Sales & Growth
Article
Coronavirus: Protecting customer relationships
There’s lots individual companies can be doing to protect customer relationships and revenue streams, even in cases where operations have had to be halted.
Marketing & Sales
Sales & Growth
Article
A small business retail story: Why coronavirus won’t be the end of Papersmiths
Papersmiths founder Sidonie Warren tells her coronavirus story from her spare bedroom, surrounded by neat stacks of notebooks, journals and greetings cards.
Digital Readiness
Article
Delighting consumers with an innovative customer service strategy
From providing a direct link to the CEO to incentivising feedback, innovative customer service approaches are worth taking the time to devise and execute – as Be the Business found out.
Digital Commerce
Leadership & Strategy
Article
The power of prioritising business must-dos over can-dos
Business leaders need to manage the tension between investing resources in long-term strategic must-dos with the more immediate and easier can-dos.
Leadership Behaviours
Leadership & Strategy
Article
Implementing a business philanthropic strategy is easier than you might think
A philanthropic strategy need not be either financially onerous nor simply a big corporate privilege, as Be the Business found out when we spoke to three companies which have successfully implemented one.
Vision & Values
People & Team
Article
Successful employee evaluation schemes only work with staff buy-in
Before you look to introduce new employee evaluation schemes or to enhance existing ones you must get staff involvement explained Bertie Hubbart.
Performance management
People & Team
Article
Meet the family-run care home business going the extra mile to support staff
Lucy Craig is taking remarkable steps to support staff and reduce the stress they face as the impact of coronavirus continues to grow.
People & Team
Article
Coronavirus: How to set up remote working in times of crisis
With many employees working from home to prevent the spread of coronavirus, it's crucial to get your remote working system in place quickly to minimise business disruption.
Digital Readiness
Article
Don’t use outsourcing to hide from a problem
Outsourcing should never be used as a way to blindly hand ownership of a problem to someone else knows Dave Walker, director of technology at storage specialist Lovespace.
Digital Commerce
Sales & Growth
Video
Louise Fowler – Engaging your staff to deliver for your customers
Louise Fowler is chief customer and marketing officer at The Post Office. She explained the importance of your business focusing on delivering for customers.
Marketing & Sales
Leadership & Strategy
Article
How to find work-life balance in family businesses
Family businesses provide a feeling of togetherness but differences in opinion can wreak havoc on relationships. Business owners share their advice.
Leadership Behaviours
Digital Readiness
Article
Using strategic data isn’t as daunting as it might seem
Even if your company isn't of the digital variety, the volume of strategic data now at the fingertips of most business leaders can be quickly converted into practical improvement.
Digital Commerce
People & Team
Video
Making the employee appraisal process about personal development targets
Rather than making the appraisal process about how staff are performing by measuring them against metrics and targets, SC Group is prioritising personal development.
Talent development
Leadership & Strategy
Article
Management behaviour: Work amongst staff or hide away?
As one of the most visible manifestations of management behaviour, the location a leader chooses to place themselves within an office environment can have a big impact on politics and productivity.
Leadership Behaviours
People & Team
Article
Lunch break not a time to deliver results
Headforwards knows that motivational drop offs are linked to employees being constantly pressured to perform and deliver results, and that's why the company runs a series of lunch clubs for its employees.
Motivation
Digital Readiness
Article
It’s The Small Things: Graze CEO Anthony Fletcher
From humble beginnings to 500 staff, Graze is an amazing British business story. CEO Anthony Fletcher talks about the small decisions being made each day.
Develop the use of business data
Planning
Article
How I successfully applied for the Coronavirus Business Interruption Loan Scheme
Barry Leahey successfully applied for funding through the Coronavirus Business Interruption Loan Scheme. He talks us through the key steps he took.
Leadership & Strategy
Article
I felt like I was in my dad’s shadow
It took Liz Davis a long time to realise she didn’t need to be her dad after taking over the family business – she just needed to be herself.
Improve your own leadership capabilities
Planning
Article
Coronavirus: Controlling fixed costs
It’s always good to control your fixed costs but, during the coronavirus outbreak, it could make all the difference to the survival of your business.
People & Team
Article
Using role-play in job interviews helps test instinct
When finding staff with a industry passion and the right customer-facing skills became a challenge for Chance & Counters it used quirky job interviews.
Recruit to succeed