Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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Planning
Article
Balancing business ambition with setting unattainable growth targets
Finding the right balance between ambitious goals and unattainable growth targets is crucial to getting the best out of staff. Failure to reach a goal can damage motivation, yet targets are an incredibly powerful motivator. So, how should you approach setting them?
Ambition
Leadership & Strategy
Article
SMEs decide if pivots are permanent or passing trends
Some businesses have responded to coronavirus by altering services or doing something completely new. We look at how SMEs are pivoting to protect revenues.
Leadership Behaviours
Planning
Article
Cash flow management: You know how to do it, but can you do it in a crisis?
Our crib sheet brought together 15 steps to cash flow management best practice. Now, we've asked some finance experts what they're saying to SME clients.
Leadership & Strategy
Article
Peter Bibby: I hate waste and I’m efficiency mad
We spoke with Peter Bibby, an expert in turning around failing businesses, with over 20 survival stories under his belt. He shares with us the importance of efficiency and what it takes to make a small and medium-size enterprise successful.
Leadership Behaviours
Digital Readiness
Article
Stop multitasking and focus on working smarter instead
It’s more tempting than ever to complete multiple tasks at once. But how effective is multitasking? Does it improve productivity or not?
Digital Commerce
Sales & Growth
Article
My business setup doesn’t allow for furloughing
Leon Edwards, MD DisplayMode, had to think quickly to avoid his business going under after realising furloughing wasn’t an option he could utilise.
Expanding & Exporting
Leadership & Strategy
Article
Struggling SMEs brush up on survival skills
A look at SMEs which are struggling to survive following a decline in revenue and a drop in customer demand during the coronavirus pandemic.
Leadership Behaviours
Leadership & Strategy
Article
How do family businesses tackle the subject of vision and values?
Company values guide businesses through different generations. But new leaders need to innovate. We talk to family-owned companies about their vision.
Vision & Values
People & Team
Downloadable
Steps to building an onboarding process for new employees
Onboarding process steps you need to consider, including how to improve employee performance and a complete onboarding checklist.
Planning
Article
The power of setting, hitting – and even missing – sales targets
Nikolay Piriankov, founder of engagement ring specialist Taylor & Hart, reveals how using sales targets has incentivised staff to give customers their happily ever after.
Target Setting
Digital Readiness
Article
Using strategic data isn’t as daunting as it might seem
Even if your company isn't of the digital variety, the volume of strategic data now at the fingertips of most business leaders can be quickly converted into practical improvement.
Digital Commerce
Leadership & Strategy
Article
How to find work-life balance in family businesses
Family businesses provide a feeling of togetherness but differences in opinion can wreak havoc on relationships. Business owners share their advice.
Leadership Behaviours
People & Team
Article
Getting the best out of a workforce means not pigeonholing staff
Giving employees specific titles, roles and tasks may be tempting from an operations point of view, but by not pigeonholing staff two particular businesses have unlocked creativity and cultivated a collaborative approach to working.
Talent development
Digital Readiness
Article
Outsourcing a business task can help you work out what you really want
Outsourcing is a great way for business owners to work out what success feels like for any given task knows Zoe Cunningham, MD of software development specialist Softwire.
Digital Commerce
People & Team
Article
Be innovative to retain your best staff
Keeping talented staff members in your company means accepting that traditional working conditions and standards may no longer apply, believes entrepreneur Callum Negus-Fancey.
Talent development
People & Team
Article
The 25 year-old MD who’s not afraid to ruffle some feathers
When taking the reins at a family business the tendency may be to abide by the status quo. Chloe Watmore has torn up the rule book and breathed new life into a stagnated enterprise.
Talent development
Leadership & Strategy
Article
Productive meetings – Ditch mobiles and risk being kicked out
They’re critical for communication and collaboration, but what is the secret to productive meetings? Be the Business showcases eight innovative and original approaches to driving efficiencies.
Leadership Behaviours
Digital Readiness
Article
Customers will always appreciate transparency
For energy suppliers Octopus, transparency to customers has been a priority since day one, and today when people have a complaint it is their CEO Greg Jackson whose email they will see when sending in details of whatever is bothering them.
Digital Commerce
Sales & Growth
Article
The Climbing Hangar is getting professional fast to meet a market need
Having initially set up The Climbing Hangar to fund a lifestyle, Ged Macdomhnaill sensed the time was right to grow the business and is assembling a team to take the leisure brand national.
Expanding & Exporting
Leadership & Strategy
Article
Customer feedback keeps Polhawn Fort ahead of trends
Sarah Turpitt, General Manager of the Polhawn Fort stays ahead of the trends by listening to customer feedback and collaborating with local producers.
Leadership Behaviours
Leadership & Strategy
Article
How to handle a 650 per cent surge in demand
Creative Nature founder Julianne Ponan looks back at the the surge in demand the busienss has had since the start of the coronavirus pandemic.
People & Team
Article
Making the right decisions about bringing staff back to work
Bringing staff back to work from furlough or remote working is something no business has done before. Knowing how staff feel about things will be vital.
Digital Readiness
Article
Marrying structure and creativity to unlock business innovation
Having created the world’s first designer low-energy light bulb, Plumen had to think strategically about the way in which future business innovation would be cultivated.
Collaborative tools & analytics
People & Team
Article
Meet the businesses that pool employee evaluation
Regularly evaluating the performance of your staff can help a business better meet individual and collective targets. We talk to two companies developing new employee evaluation techniques to engage with staff about their tasks and expectations.
Performance management