Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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People & Team
Article
How businesses in the hospitality market are thinking differently
Two different hospitality firms explain why a sense of community helps stand out and how bringing luxury services to people's doors makes the difference.
Talent development
Digital Readiness
Article
Delighting consumers with an innovative customer service strategy
From providing a direct link to the CEO to incentivising feedback, innovative customer service approaches are worth taking the time to devise and execute – as Be the Business found out.
Digital Commerce
People & Team
Article
World Cup productivity: Trust your staff now and reap benefits later
While it may be tempting to crack down on employees getting caught up in World Cup fervour in the workplace, adopting an approach based on trust and accountability can create a buoyant atmosphere that lasts beyond that final whistle.
Motivation
Digital Readiness
Video
PureGym: Dealing with 60m customer experiences a year
From a standing start in 2009 PureGym has built an estate of over 200 sites across the UK. Now led by Humphrey Cobbold, Be the Business found out how the company is learning from rivals and innovating along the way.
Collaborative tools & analytics
Planning
Article
Executive education is a powerful tool for leaders
Business leaders have to keep learning. Working with peers and the management team is important, but executive education also plays a crucial role.
Ambition
Leadership & Strategy
Article
A look at the management style changes made by successful business leaders
Whether they realise it or not, leaders in everything from business to sport have a management style. What separates the best from also rans is the ability to change this style as the environment around them evolves.
Leadership Behaviours
People & Team
Video
Chris Blade of Cumbria Crystal sets his team a one per cent productivity challenge
Chris Blade is managing director of Cumbria Crystal, a manufacturer of bespoke crystal in Ulverston in the Lake District. Cumbria Crystal is the last producer of completely hand-blown and hand-cut, full-lead, luxury English crystal in the United Kingdom.
Talent development
People & Team
Article
Internal training schemes do not always need to be formal
Creating an internal training culture doesn’t have to be centred around formal, classroom-based schemes and courses knows Trusted Media.
Talent development
Digital Readiness
Article
How startups can help your company develop new ideas
Charlie Bradshaw, founder and CEO of product design and manufacturer Matrix APA, understands the value of collaborating with startups as an opportunitiy to further develop his own company.
Collaborative tools & analytics
Leadership & Strategy
Article
Learn how leadership can influence business strategy in the right way
Running a hospitality business is pretty demanding. For the three leaders we met, success is rooted in a strong sense of leadership and a clear strategy.
Planning
Article
How Chance & Counters used personal experience to carve out a niche
Board game café Chance & Counters was founded on a simple belief that most business owners can relate to – that something could be done better.
Create a distinct offering
Leadership & Strategy
Article
Productive meetings – Ditch mobiles and risk being kicked out
They’re critical for communication and collaboration, but what is the secret to productive meetings? Be the Business showcases eight innovative and original approaches to driving efficiencies.
Leadership Behaviours
People & Team
Article
Creating team leaders to maximise sales and profitability – stories from the beauty and hospitality worlds
As a business grows it gets harder and harder to stay on top of all day-to-day activities. Nurturing and empowering team leaders helps take some of the pressure off, as Be the Business found out.
Talent development
Video
Small changes make a big difference
Tiny tweaks in a business can turn out to be game-changers. See how many small changes you can spot in this video and watch how they can really add up.
Digital Readiness
Article
How two UK SMEs harnessed staff creativity to fuel innovation
Want to ensure every kernel of staff creativity has the opportunity to make a positive impact? It's easy to get everybody involved in a micro business, but organisational layers can stifle creativity as you grow.
Collaborative tools & analytics
Digital Readiness
Article
Six business leaders share their favourite productivity tools
We’ve created a list of some of the best productivity tools available chosen by business owners for business owners.
Digital Commerce
Leadership & Strategy
Article
Strong values can attract the right talent
Sustainable building supplies company EnviroBuild has found that the company's job ads are attracting the right talent and just the kind of people they want to work there.
Vision & Values
Leadership & Strategy
Article
Lessons in task delegation: the right and wrong approach
Business owners often wrestle with task delegation. Stepping away from tasks can be daunting. We spoke to three experienced founders about their approach.
Vision & Values
Leadership & Strategy
Article
Joining a family business advisory board can unlock new leadership skills
Three business leaders share their advisory board experience and reveal an unexpected perk – advisors to family businesses gain as much as they give.
Improve your own leadership capabilities
Sales & Growth
Article
Honing the company offering using customer feedback
While there have never been more ways for comments – be it positive or negative – to be given on products or services, customer feedback can be a powerful tool, if used wisely.
Marketing & Sales
Digital Readiness
Article
Productivity hacks using commercial technology
Technology has the ability to bamboozle and empower businesses in equal measure – it all comes down to education and execution. One business leader tells us about one of his productivity hack, using a CRM system to power decision making.
Digital Commerce
Leadership & Strategy
Article
If you don’t think your business needs to improve you’re kidding yourself
Believing that a business, and the management team at the helm, should never stop trying to improve, Geometric Manufacturing managing director Paul Wenham explains why it can be such an effective outlook.
Leadership Behaviours
People & Team
Article
What happens when you think you’ve hired the wrong person?
If you discover you have hired the wrong person should you cut ties or take time to mould them into the worker you need?
Talent development
Leadership & Strategy
Article
The different approaches taken to communicating vision and values
Taking the vision and values a company develops from the drawing board and into the workplace is easier said than done – but there are some proven strategies for communicating vision and making values stick.
Vision & Values