Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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Digital Readiness
Video
VIDEO: Why easyJet embraces a curious, not critical approach
Eager to uncover how it can better serve its diverse customer base, easyJet ancillary revenue director Andrew Middleton explained how the airline is iterating and evolving through constant feedback.
Collaborative tools & analytics
People & Team
Article
Performance management can actually be fun
By its nature, performance management can be a sensitive subject for employees. But one company has found a way to make it more engaging and goal orientated.
Performance management
Leadership & Strategy
Article
The positives and negatives of co-working spaces
Co-working spaces are enjoying explosive growth. We looked at the argument for co-working spaces and how to find one that reflects your company’s culture.
Leadership Behaviours
Leadership & Strategy
Article
Customer feedback keeps Polhawn Fort ahead of trends
Sarah Turpitt, General Manager of the Polhawn Fort stays ahead of the trends by listening to customer feedback and collaborating with local producers.
Leadership Behaviours
Leadership & Strategy
Article
Bosses don’t have to be their staff’s best friends
In trying to be a friend to each of his employees one business leader ultimately found it harder to have the difficult conversations when they did arise.
Leadership Behaviours
Leadership & Strategy
Article
Communicating vision and values to a scattered team
Despite having a dispersed team – 85 marketing directors who work part-time for businesses all around the UK – Clare Methven knows they all sing from the same hymn sheet.
Vision & Values
Sales & Growth
Article
My business setup doesn’t allow for furloughing
Leon Edwards, MD DisplayMode, had to think quickly to avoid his business going under after realising furloughing wasn’t an option he could utilise.
Expanding & Exporting
Leadership & Strategy
Article
How leadership skills programmes helped founders find focus
Two tech founders pursued executive education to improve their leadership skills. Learning from experts and peers proved to be an invaluable experience.
Leadership Behaviours
Sales & Growth
Article
Five SME leaders explain how they picked the best social media platform for their business
From LinkedIn to Pinterest, picking the best social media platform for your business comes down to aligning it with the values, interests and demographic of your customers.
Marketing & Sales
Digital Readiness
Article
Coronavirus: Protect your business from cyber attack during the outbreak
Evidence is emerging that cyber attack criminals are seeking to exploit coronavirus. However, there are a number of clever tools at the disposal of SMEs.
Sales & Growth
Article
Coronavirus: Protecting customer relationships
There’s lots individual companies can be doing to protect customer relationships and revenue streams, even in cases where operations have had to be halted.
Marketing & Sales
Leadership & Strategy
Article
A management structure that provides autonomy and empowerment
Launching a brave and new product meant taking a long hard look at Decoded’s management structure and practices – whatever positives or negatives that uncovered.
Leadership Behaviours
Planning
Article
Linking staff incentives with frequent reporting and target hitting
Staff incentives provide a tool to increase motivation, shape the way people work and make businesses more productive. But how are they best aligned with hitting targets and KPIs?
Target Setting
Digital Readiness
Article
Don’t use outsourcing to hide from a problem
Outsourcing should never be used as a way to blindly hand ownership of a problem to someone else knows Dave Walker, director of technology at storage specialist Lovespace.
Digital Commerce
People & Team
Article
How the best SMEs continue to motivate high performers
A company's top employees need to remain incentivised and engaged if they are going to remain with the business. Let them get frustrated or bored and they will leave for pastures new. We talked to two companies striving to motivate high performers.
Motivation
Planning
Article
How do you plan in a rapidly changing environment?
No matter what new rules or guidelines may emerge over the summer, Kristina Rowe is aiming to cover all bases with her forward-thinking planning efforts.
Sales & Growth
Article
Think local for success with unusual export countries
Red tape, complex regulations and confusion over which authority to approach regarding which issue can make exporting to any country, especially those in the developing world, difficult, time consuming and expensive.
Expanding & Exporting
Sales & Growth
Article
This firm is seeking new revenue streams amidst the chaos
Finnmark Sauna planned to maintain its rate of expansion in 2020, and the founders are using new revenue streams to ensure coronavirus doesn't slow them down.
Sales & Growth
Article
Why some businesses are selling internationally more than domestically
Despite Britain abandoning its target of £1tn in exports by 2020, Be…
Expanding & Exporting
People & Team
Article
What happens when you think you’ve hired the wrong person?
If you discover you have hired the wrong person should you cut ties or take time to mould them into the worker you need?
Talent development
Planning
Article
Rapid innovation in a traditional sector
Lockdown for business owners Mark Holden and Tom Jenkinson mandated a period of rapid innovation – and a glimpse of an interesting new world.
People & Team
Article
We keep our staff constantly intellectually challenged
Technical consultancy Amido has turned work down because it didn’t feel that it would keep its employees fully engaged or intellectually challenged, and makes sure staff are involved with client negotiations from the outset.
Motivation
Leadership & Strategy
Article
Stuck in a lift with 10 business leaders – what would you ask?
Series one of the It's The Small Things podcast featured ten small change champion CEOs, founders and leaders. Take a quick tour to find out was learnt.
Improve your own leadership capabilities
Leadership & Strategy
Article
The power of prioritising business must-dos over can-dos
Business leaders need to manage the tension between investing resources in long-term strategic must-dos with the more immediate and easier can-dos.
Leadership Behaviours