Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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Digital Readiness
Article
Ecommerce insights from Mountain Warehouse and Emma Bridgewater
Having left the world of consultancy to carve out a career in retail, Kath Brown shared with Be the Business the ecommerce insights she picked up while working for outdoor apparel business Mountain Warehouse and ceramics brand Emma Bridgewater.
Digital Commerce
Leadership & Strategy
Article
A shared approach to a charitable initiative can bring a team together
When Nick Gold, MD of motivational and after-dinner speakers agency Speakers Corner (speakerscorner.co.uk) wanted to introduce a charitable initiative into the workplace he considered two approaches.
Vision & Values
Article
Pivoting from one business offering to another
As one of her hospitality firm came to a screeching halt, Hattie Mauleverer took solace in an astonishing spike in demand for her other business offering.
People & Team
Article
Software helps us track staff performance daily
Brain Lonsdale has invested in project management software to help better monitor staff performance, and now has daily productivity insights.
Performance management
People & Team
Article
The secrets behind The Pig Hotel success
It’s iconic buildings and eye-catching kitchen garden food have seen it become a darling of the UK hospitality scene, but what is it that really makes The Pig Hotel stand out from competitors?
Talent development
Planning
Article
How I successfully applied for the Coronavirus Business Interruption Loan Scheme
Barry Leahey successfully applied for funding through the Coronavirus Business Interruption Loan Scheme. He talks us through the key steps he took.
Planning
Article
How a drive for innovation turned Trunki into a global brand
Since launching in 2006, Trunki has grown into one of the most recognisable global brands in the travel space. Staying innovative was key to this progress.
Create a distinct offering
Digital Readiness
Article
Good customer service interactions can be PR gold
Whilst it should be approached with a degree of trepidation, perhaps – lest social media misinterpret your good intentions – it is sometimes the case that positive PR can come from a personalised response to a customer's query.
Digital Commerce
Leadership & Strategy
Article
Continuous improvement: Why it’s important to not just change for change’s sake
While it may be tempting to fully embrace the continuous improvement mantra, Be the Business found out why change for change's sake can sometimes be damaging and detrimental to progress.
Leadership Behaviours
Sales & Growth
Article
Simplified customer interaction is key
It is important for companies to think about the way how their customers want to interact and make it as easy as possible.
Marketing & Sales
Planning
Article
A design process tapping into customer needs to develop products
Whether it's launching a new product or improving an existing one, market research is essential. Trunki puts customers at the heart of its design process.
Change your mindset around future planning
Leadership & Strategy
Article
Management behaviour: Work amongst staff or hide away?
As one of the most visible manifestations of management behaviour, the location a leader chooses to place themselves within an office environment can have a big impact on politics and productivity.
Leadership Behaviours
Leadership & Strategy
Article
Go behind the scenes at The Headland Hotel
It’s one of the most iconic hotels in all of Cornwall, with a history dating back over 100 years, but Darryl Reburn and the team at The Headland Hotel have a decidedly modern approach to business.
Leadership Behaviours
Sales & Growth
Article
Our customers need us – but we can’t get to them
Louise Hosking, founder of Hosking Associates, is rapidly moving the business – and sharing her industry knowledge – online for customers.
Manage customers proactively
Digital Readiness
Article
Customer insights showed us a new way of running business
Business owners often have a very clear idea about what they do and where they want to take their business – but customer insights can be valuable and prompting you to certain directs admitted Ann-Marie Rossiter.
Digital Commerce
People & Team
Article
Engaging with remote working has helped my business to…
While issues such as trust, accountability and productivity often cloud the subject of remote working, businesses around the UK are embracing the practice and making it work by layering it into the company culture.
Talent development
Sales & Growth
Article
Marketing on a shoestring – the creative ways to get your company’s name out there
From flash mobs to listing on Groupon, discover how four innovative SMEs embraced marketing on a shoestring to great success and carved out new ways of acquiring customers.
Marketing & Sales
Digital Readiness
Article
What we learned from using Slack for the first time
Devotees say Slack increases productivity, communication and transparency. But is it all it’s cracked up to be? Business owners share their experience.
Digital Commerce
People & Team
Video
Chris Mayne of Forsberg Services says it’s your culture which delivers your strategy
Chris Mayne is operations director at Forsberg Services, an engineering company based in Lancaster which specialises in producing high-precision navigation solutions for businesses across a range of sectors, including automotive, container ports, telecommunications and defence.
Motivation
People & Team
Article
How businesses in the hospitality market are thinking differently
Two different hospitality firms explain why a sense of community helps stand out and how bringing luxury services to people's doors makes the difference.
Talent development
People & Team
Article
Building a cost-effective training culture requires knowledge sharing
Developing an internal training culture is essential to keep employees engaged, motivated and productive. Be the Business spoke to three companies, each of which have taken different approaches to training staff.
Talent development
People & Team
Article
Coronavirus: Staff welfare during the outbreak
Coronavirus is already having a significant impact on staff welfare. How you protect your workforce could prove vital to the health of your business.
Planning
Article
Coronavirus: Pivoting your business
With social distancing guidelines likely in place for months, many of you may be thinking about a plan B – pivoting your business for a temporary period.
Leadership & Strategy
Article
It’s The Small Things: Detox Kitchen founder Lily Simpson
Detox Kitchen founder Lily Simpson shares the challenges of running a food business – from avoiding trends trap to learning to trust your instincts.
Structure your approach