Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
Filter
People & Team
Article
Looking after employee mental health during the coronavirus outbreak – 12 tips for leaders
Access 12 actionable tips for small business leaders looking to support employee mental health and wellbeing during the coronavirus crisis and beyond.
Motivation
Sales & Growth
Article
Five SME leaders explain how they picked the best social media platform for their business
From LinkedIn to Pinterest, picking the best social media platform for your business comes down to aligning it with the values, interests and demographic of your customers.
Marketing & Sales
Digital Readiness
Article
The most effective digital tools for growing businesses
The best business tools increase productivity and focus. Digital tools link teams, improve collaboration and act as personal organisers. We spoke to business owners about what’s worked for them.
Digital Commerce
Leadership & Strategy
Article
Go behind the scenes at The Headland Hotel
It’s one of the most iconic hotels in all of Cornwall, with a history dating back over 100 years, but Darryl Reburn and the team at The Headland Hotel have a decidedly modern approach to business.
Leadership Behaviours
Digital Readiness
Article
Good customer service interactions can be PR gold
Whilst it should be approached with a degree of trepidation, perhaps – lest social media misinterpret your good intentions – it is sometimes the case that positive PR can come from a personalised response to a customer's query.
Digital Commerce
Digital Readiness
Video
VIDEO: Why easyJet embraces a curious, not critical approach
Eager to uncover how it can better serve its diverse customer base, easyJet ancillary revenue director Andrew Middleton explained how the airline is iterating and evolving through constant feedback.
Collaborative tools & analytics
Leadership & Strategy
Article
SMEs decide if pivots are permanent or passing trends
Some businesses have responded to coronavirus by altering services or doing something completely new. We look at how SMEs are pivoting to protect revenues.
Leadership Behaviours
Planning
Article
Help de-risk business growth by taking these simple steps
Ambition needs to be tempered with practical steps to de-risk growth. Entrepreneurs share the approach they take to balance growth and sustainability.
Ambition
Article
Did you choose the right video conferencing technology?
Explores ten factors SME might need to consider when choosing a video conferencing service to meet their needs post-coronavirus.
Sales & Growth
Article
Honing the company offering using customer feedback
While there have never been more ways for comments – be it positive or negative – to be given on products or services, customer feedback can be a powerful tool, if used wisely.
Marketing & Sales
Leadership & Strategy
Article
I suggested to our competitors that we all suspend trading
At the start of the coronavirus crisis, Hattons Model Railways MD came up with a bold idea that had the power to help everyone – competitors included.
External Collaboration
People & Team
Article
Cancelling scheduled meetings boosts productivity and creativity
SME leaders are ditching scheduled meetings to boost productivity and creativity. We spoke to two business owners about the benefits and their advice.
Talent development
Planning
Article
How one founder is giving a helping hand where it’s needed most
When one of his clients ordered more work, Jublo founder Joshua Atkins saw the chance to do his bit in a time of crisis.
Leadership & Strategy
Article
Hibernating SMEs work out how to get going again
The challenges and opportunities for SMEs hibernating since the coronavirus pandemic forced doors to close are numerous. We look at how to tackle them.
Leadership Behaviours
People & Team
Article
Using role-play in job interviews helps test instinct
When finding staff with a industry passion and the right customer-facing skills became a challenge for Chance & Counters it used quirky job interviews.
Recruit to succeed
People & Team
Article
Successful employee evaluation schemes only work with staff buy-in
Before you look to introduce new employee evaluation schemes or to enhance existing ones you must get staff involvement explained Bertie Hubbart.
Performance management
Video
Small changes make a big difference
Tiny tweaks in a business can turn out to be game-changers. See how many small changes you can spot in this video and watch how they can really add up.
People & Team
Article
Meet the family-run care home business going the extra mile to support staff
Lucy Craig is taking remarkable steps to support staff and reduce the stress they face as the impact of coronavirus continues to grow.
Leadership & Strategy
Article
Implementing a business philanthropic strategy is easier than you might think
A philanthropic strategy need not be either financially onerous nor simply a big corporate privilege, as Be the Business found out when we spoke to three companies which have successfully implemented one.
Vision & Values
People & Team
Article
Staff motivation: Lessons learned from failed workplace perks
Perks and rewards are a popular way to boost motivation – but it takes time to get right. We spoke to business owners about motivating staff.
Motivation
Planning
Article
Coronavirus cash flow crib sheet
Cash flow is going to be a big focus for all businesses the next 12 months. This article brings together expert advice, tips and best practices.
Planning
Video
A day in the life with: Ceviche founder Martin Morales
Peruvian chef and entrepreneur Martin Morales guides us through a typical day within his Ceviche Family restaurant group, explaining how little changes make all the difference.
Create a distinct offering
Sales & Growth
Article
Three ways entering business awards can give you a competitive edge
Entering business awards might not be at the top of your to-do list, but we think it could be once you find out how three family business leaders gained an upper hand by doing so.
Marketing & Sales
Digital Readiness
Article
Want to rid yourself of those pesky business admin burdens? Here are some great solutions
From balancing the company books to paying utility bills, business admin can start to become a real productivity drain. However, embracing technology automating processes means this needn’t always be the case.
Digital Commerce