Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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People & Team
Article
Creating team leaders to maximise sales and profitability – stories from the beauty and hospitality worlds
As a business grows it gets harder and harder to stay on top of all day-to-day activities. Nurturing and empowering team leaders helps take some of the pressure off, as Be the Business found out.
Talent development
Leadership & Strategy
Article
Ceviche: A restaurant that goes so much further than food and drink
Ceviche founder Martin Morales has created a brand that brings together all the elements of Peruvian culture he throught the UK was missing out on.
Communicate vision and values
Article
From an experienced leader to a new one
Liz Smith, MD with LG Printing, looks back to her first difficult years as a leader and offers some leadership advice to her younger self.
Planning
Article
Help de-risk business growth by taking these simple steps
Ambition needs to be tempered with practical steps to de-risk growth. Entrepreneurs share the approach they take to balance growth and sustainability.
Ambition
Leadership & Strategy
Article
The different interpretations of vision and values in business
They're discussed a lot in terms of their importance in setting a successful strategy, but interpretations of vision and values are often unique to each company and leader. Be the Business digs a little deeper.
Vision & Values
Planning
Video
A day in the life with: Ceviche founder Martin Morales
Peruvian chef and entrepreneur Martin Morales guides us through a typical day within his Ceviche Family restaurant group, explaining how little changes make all the difference.
Create a distinct offering
Sales & Growth
Article
Honing the company offering using customer feedback
While there have never been more ways for comments – be it positive or negative – to be given on products or services, customer feedback can be a powerful tool, if used wisely.
Marketing & Sales
Leadership & Strategy
Article
Look to philanthropy for your company’s values
If you run a business and don't yet have a set of company values, the area of philanthropy can offer extremely rich pickings suggests Rachel Clacher.
Vision & Values
People & Team
Article
Software helps us track staff performance daily
Brain Lonsdale has invested in project management software to help better monitor staff performance, and now has daily productivity insights.
Performance management
Leadership & Strategy
Article
How to handle a 650 per cent surge in demand
Creative Nature founder Julianne Ponan looks back at the the surge in demand the busienss has had since the start of the coronavirus pandemic.
People & Team
Article
How the best SMEs continue to motivate high performers
A company's top employees need to remain incentivised and engaged if they are going to remain with the business. Let them get frustrated or bored and they will leave for pastures new. We talked to two companies striving to motivate high performers.
Motivation
People & Team
Article
Boost the company culture with a lunch time activity
Lunch breaks can help boost team energy levels and integrate new team members quickly into the company culture, believes Shai Aharony, a business leader with lots of employee engagement experience.
Motivation
Digital Readiness
Article
Delighting consumers with an innovative customer service strategy
From providing a direct link to the CEO to incentivising feedback, innovative customer service approaches are worth taking the time to devise and execute – as Be the Business found out.
Digital Commerce
Sales & Growth
Article
Five SME leaders explain how they picked the best social media platform for their business
From LinkedIn to Pinterest, picking the best social media platform for your business comes down to aligning it with the values, interests and demographic of your customers.
Marketing & Sales
People & Team
Article
Are you managing your freelance team as effectively as possible?
While it often makes sense to engage with a freelance team or temporary workers, three creative SMEs tell what needs to be done differently – and what should remain the same - to get them working efficiently.
Talent development
People & Team
Video
Bronwen Bamber of Butlers Farmhouse Cheeses believes engaging your team brings success
Bronwen Bamber is new product development manager at Butlers Farmhouse Cheeses in Lancashire, a family business dedicated to making the very best handmade British farmhouse cheeses.
Motivation
Planning
Article
Getting your staff interested in business turnover and profit
Financial indicators like turnover and profit can feel like abstract ideas to employees, particularly if they aren’t non-revenue generating. Yet every staff member has an impact on company performance.
Target Setting
Planning
Article
Your coronavirus cash conservation checklist
With so much uncertainty around how long the impact of coronavirus will last, cash conservation will decide how your business gets through the outbreak.
Digital Readiness
Video
VIDEO: Why easyJet embraces a curious, not critical approach
Eager to uncover how it can better serve its diverse customer base, easyJet ancillary revenue director Andrew Middleton explained how the airline is iterating and evolving through constant feedback.
Collaborative tools & analytics
Sales & Growth
Article
Our customers need us – but we can’t get to them
Louise Hosking, founder of Hosking Associates, is rapidly moving the business – and sharing her industry knowledge – online for customers.
Manage customers proactively
Leadership & Strategy
Article
The different approaches taken to communicating vision and values
Taking the vision and values a company develops from the drawing board and into the workplace is easier said than done – but there are some proven strategies for communicating vision and making values stick.
Vision & Values
Digital Readiness
Article
Let Google train your team in Google Analytics
While most SMEs agree that Google Analytics is a vitally important data tool founder of marketing agency Digital Clarity, Reggie James says that more than half of all companies are not very clear on how they should be using it.
Digital Commerce
Digital Readiness
Article
How building business partnerships with universities and research bodies can pay off
Universities are edifices of industry expertise. Building business partnerships with these institutions can create commercial opportunities and help small companies kickstart innovation.
Collaborative tools & analytics
Digital Readiness
Article
The most effective digital tools for growing businesses
The best business tools increase productivity and focus. Digital tools link teams, improve collaboration and act as personal organisers. We spoke to business owners about what’s worked for them.
Digital Commerce