Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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Digital Readiness
Article
A skills plan that works just as well for older staff as it does for younger
With the age of retirement set to hit 66 by 2020, it’s vital that companies ensure a skills plan is in place that's as appropriate to people in their sixties as it is to those aged 16.
Digital Commerce
People & Team
Video
Chris Mayne of Forsberg Services says it’s your culture which delivers your strategy
Chris Mayne is operations director at Forsberg Services, an engineering company based in Lancaster which specialises in producing high-precision navigation solutions for businesses across a range of sectors, including automotive, container ports, telecommunications and defence.
Motivation
Planning
Article
Coronavirus: How to establish business continuity during the pandemic
Business continuity planning helps your business to retain some normality in the event of a major disruption. Follow our step-by-step guide to staying on track during the pandemic.
Leadership & Strategy
Article
What a butcher can learn from a steel supplier
Sharing common business problems has brought companies from very different backgrounds together and begun to form long-lasting support networks.
Seek external advice
Sales & Growth
Article
Are you thinking about your direct-to-consumer relationships enough?
With retailers, pubs and restaurants forced into closure, businesses around the UK are having to pay more attention to direct-to-consumer sales.
Sales & Growth
Article
Our customers need us – but we can’t get to them
Louise Hosking, founder of Hosking Associates, is rapidly moving the business – and sharing her industry knowledge – online for customers.
Manage customers proactively
Digital Readiness
Article
Discover the innovative strategies behind a productive commute
A productive commute can not only help you arrive at work feeling enthused for the day ahead but also make delays and congestion more palatable. From making calls to podcast listening, we discovered the different approaches at your fingertips.
Collaborative tools & analytics
Leadership & Strategy
Article
A look at the management style changes made by successful business leaders
Whether they realise it or not, leaders in everything from business to sport have a management style. What separates the best from also rans is the ability to change this style as the environment around them evolves.
Leadership Behaviours
Sales & Growth
Article
Honing the company offering using customer feedback
While there have never been more ways for comments – be it positive or negative – to be given on products or services, customer feedback can be a powerful tool, if used wisely.
Marketing & Sales
Leadership & Strategy
Article
Ask how employees can help define the vision
At data firm Viga, founder Lewis Reeves wanted to ensure the company values were approachable and so got everyone involved helping define the vision.
Vision & Values
Planning
Article
Coronavirus cash flow crib sheet
Cash flow is going to be a big focus for all businesses the next 12 months. This article brings together expert advice, tips and best practices.
Sales & Growth
Article
How pop-ups provided a gateway into new cities
Board game café business Chance & Counters took the leap and opened a second site after 18 months, but not before some clever pop-up related research.
Identify target markets
Leadership & Strategy
Article
A business mentor re-united our family firm behind the same vision
With the third generation at family firm Carrs Pasties not finding things straightforward, mentoring turned out to be the experience-based support needed.
External Collaboration
People & Team
Article
Why it helps to define what good staff performance actually looks like
From a weekly health check to project management software, staff performance is at the forefront of the agenda for Love Energy Savings and Smarter Digital Marketing as the two businesses look to make the workforce more productive.
Performance management
People & Team
Article
The big business practices that have helped small tech firms succeed
Big business practices like Objectives and Key Results (OKRs) and self-management can drive rapid growth in small tech businesses.
Talent development
Planning
Article
Cash flow management: You know how to do it, but can you do it in a crisis?
Our crib sheet brought together 15 steps to cash flow management best practice. Now, we've asked some finance experts what they're saying to SME clients.
Leadership & Strategy
Article
Learnings from a 133 year-old family bakery business
An Open Business Days event gave 30 family firms the chance to extract learnings from Frank Roberts & Sons, a fifth generation bakery operation.
Seek external advice
People & Team
Article
The secrets behind The Pig Hotel success
It’s iconic buildings and eye-catching kitchen garden food have seen it become a darling of the UK hospitality scene, but what is it that really makes The Pig Hotel stand out from competitors?
Talent development
Planning
Article
A design process tapping into customer needs to develop products
Whether it's launching a new product or improving an existing one, market research is essential. Trunki puts customers at the heart of its design process.
Change your mindset around future planning
Leadership & Strategy
Article
Increase the opportunity for workplace chance encounters
Swindon-based business Infinity Nation creates lots of opportunities for chance encounters having seen the positive effect they can have.
Leadership Behaviours
Digital Readiness
Article
How startups can help your company develop new ideas
Charlie Bradshaw, founder and CEO of product design and manufacturer Matrix APA, understands the value of collaborating with startups as an opportunitiy to further develop his own company.
Collaborative tools & analytics
People & Team
Article
Using an alternative performance appraisal can help improve staff retention
Choosing an alternative performance appraisal method can help with more than goal setting – it can help with employee retention and wellbeing too.
Performance management
Digital Readiness
Article
Learning from the leaders of hospitality sector innovation
Find out how three entrepreneurs embraced hospitality sector innovation to help diversify in a competitive industry and take their companies to the next level.
Collaborative tools & analytics
People & Team
Video
How one of Britain’s leading hoteliers builds his teams
Tom Ross shares his experience as a leading hotelier at the helm of brands including The Pig Hotel Group and Hotel du Vin, focusing on why people are key.
Talent development