Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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People & Team
Article
Using role-play in job interviews helps test instinct
When finding staff with a industry passion and the right customer-facing skills became a challenge for Chance & Counters it used quirky job interviews.
Recruit to succeed
Leadership & Strategy
Article
The different approaches taken to communicating vision and values
Taking the vision and values a company develops from the drawing board and into the workplace is easier said than done – but there are some proven strategies for communicating vision and making values stick.
Vision & Values
Digital Readiness
Article
The most effective digital tools for growing businesses
The best business tools increase productivity and focus. Digital tools link teams, improve collaboration and act as personal organisers. We spoke to business owners about what’s worked for them.
Digital Commerce
Digital Readiness
Article
Good customer service interactions can be PR gold
Whilst it should be approached with a degree of trepidation, perhaps – lest social media misinterpret your good intentions – it is sometimes the case that positive PR can come from a personalised response to a customer's query.
Digital Commerce
People & Team
Article
Focus on your people’s talent, and it’s impossible for competitors to copy you
Faced with a personnel predicament after Optimity secured a funding injection, Anthony Impey decided to train up his existing people talent rather than hire cookie-cutter staff.
Talent development
People & Team
Article
Meet the companies reinventing the lunch hour
It's a part of the day that unites us all, whether you work on a shop floor or on a building site, but shaking up the lunch hour has proved fruitful for some enterprising businesses.
Motivation
Sales & Growth
Article
Countries in focus: How the Irish economy took a hit but came out the other side fighting fit
It’s weathered crippling recessions and struggled with an uncompetitive currency, but now the Irish economy is booming and producing highly-productive small and medium-sized businesses.
Expanding & Exporting
People & Team
Article
Match your company rewards with employee needs
PrivateFly, a private jet charter firm, goes beyond traditional perks and engages employees in the rewards strategy by offering customised benefits.
Motivation
Leadership & Strategy
Video
Ryan Anderson of Pendle Doors believes that company culture is central to business success
Ryan Anderson is operations manager at Pendle Doors, based in Darwen, Lancashire. Pendle Doors makes modern, contemporary doors, quality fire doors and custom doors for the construction industry.
Leadership Behaviours
People & Team
Article
Meet the family-run care home business going the extra mile to support staff
Lucy Craig is taking remarkable steps to support staff and reduce the stress they face as the impact of coronavirus continues to grow.
Leadership & Strategy
Article
Hibernating SMEs work out how to get going again
The challenges and opportunities for SMEs hibernating since the coronavirus pandemic forced doors to close are numerous. We look at how to tackle them.
Leadership Behaviours
Planning
Article
Coronavirus: Controlling fixed costs
It’s always good to control your fixed costs but, during the coronavirus outbreak, it could make all the difference to the survival of your business.
Digital Readiness
Article
Six business leaders share their favourite productivity tools
We’ve created a list of some of the best productivity tools available chosen by business owners for business owners.
Digital Commerce
Leadership & Strategy
Article
Customer feedback keeps Polhawn Fort ahead of trends
Sarah Turpitt, General Manager of the Polhawn Fort stays ahead of the trends by listening to customer feedback and collaborating with local producers.
Leadership Behaviours
Planning
Article
What happens when your business plan runs off course?
A business plan is crucial to long-term success. Yet unexpected events can throw things off track. Here's what to do when things start going wrong.
Target Setting
People & Team
Article
Staff motivation: Lessons learned from failed workplace perks
Perks and rewards are a popular way to boost motivation – but it takes time to get right. We spoke to business owners about motivating staff.
Motivation
Leadership & Strategy
Article
Peter Bibby: I hate waste and I’m efficiency mad
We spoke with Peter Bibby, an expert in turning around failing businesses, with over 20 survival stories under his belt. He shares with us the importance of efficiency and what it takes to make a small and medium-size enterprise successful.
Leadership Behaviours
Leadership & Strategy
Article
Ceviche: A restaurant that goes so much further than food and drink
Ceviche founder Martin Morales has created a brand that brings together all the elements of Peruvian culture he throught the UK was missing out on.
Communicate vision and values
Sales & Growth
Article
Simplified customer interaction is key
It is important for companies to think about the way how their customers want to interact and make it as easy as possible.
Marketing & Sales
People & Team
Article
How to break bad news about performance – and turn it positive
How do you break bad news to staff without demotivating them? Business owners share advice on dealing with difficult situations.
Performance management
Sales & Growth
Article
Coronavirus: Managing your supply chain during the outbreak
The coronavirus outbreak means most businesses are facing challenges when it comes to managing supply chains – but there are some simple steps you can take.
Sales & Growth
Article
When does it make sense to turn work down?
Making the decision to turn work down is agonising. But focusing on your USP and profitable business is essential. So, when should you turn work down?
Marketing & Sales
Sales & Growth
Article
How to do business in China: Expert advice for British businesses
International business expert David Nicholls takes a look at doing business in…
Expanding & Exporting
Video
Why business mentoring is more than just a talking shop
With over 200 pairings through our Mentoring for Growth programme now made, Be the Business looked at how business mentoring is more than just an opportunity to shoot the breeze and share anecdotes – it provides the kind of advice and guidance key to sustainable growth.