Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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Sales & Growth
Article
When does it make sense to turn work down?
Making the decision to turn work down is agonising. But focusing on your USP and profitable business is essential. So, when should you turn work down?
Marketing & Sales
Sales & Growth
Article
Simplified customer interaction is key
It is important for companies to think about the way how their customers want to interact and make it as easy as possible.
Marketing & Sales
Sales & Growth
Article
Taking control of your marketing strategy – and reaping the benefits
It’s hard to win new customers and grow without a marketing strategy, but how do you decide who best to tell your story?
Marketing & Sales
People & Team
Article
The secrets behind The Pig Hotel success
It’s iconic buildings and eye-catching kitchen garden food have seen it become a darling of the UK hospitality scene, but what is it that really makes The Pig Hotel stand out from competitors?
Talent development
People & Team
Article
From the coal face: Changing the way an employee rewards process works
When management charged Francesca Bull and her two colleagues with bettering the company’s employee rewards system the small team took things one step further and set about addressing other concerns and ideas they had.
Motivation
Leadership & Strategy
Article
How to manage a six-fold increase in demand – the challenges and opportunities of thriving in a pandemic
Cash flow forecasting firm Float has seen a six-fold increase in demand during coronavirus. CEO Colin Hewitt explains how he's met that increase in demand.
Leadership Behaviours
Leadership & Strategy
Article
Thriving in a pandemic? How SMEs can sustain success
Thriving SMEs have significantly ramped up production during the pandemic. We look at the challenges and opportunities of managing rapid growth.
Leadership Behaviours
People & Team
Article
What happens when you think you’ve hired the wrong person?
If you discover you have hired the wrong person should you cut ties or take time to mould them into the worker you need?
Talent development
Digital Readiness
Article
Productivity hacks using commercial technology
Technology has the ability to bamboozle and empower businesses in equal measure – it all comes down to education and execution. One business leader tells us about one of his productivity hack, using a CRM system to power decision making.
Digital Commerce
Sales & Growth
Article
Focus on what makes you truly unique as a business
When brother and sister team Harry and Leah Lobek decided they couldn’t put off starting a business any longer, the two knew the concept needed to stand out in a crowded market. The end result, London Shell Co., definitely hits the mark there.
Marketing & Sales
Article
Did you choose the right video conferencing technology?
Explores ten factors SME might need to consider when choosing a video conferencing service to meet their needs post-coronavirus.
Planning
Video
A day in the life with: Ceviche founder Martin Morales
Peruvian chef and entrepreneur Martin Morales guides us through a typical day within his Ceviche Family restaurant group, explaining how little changes make all the difference.
Create a distinct offering
Digital Readiness
Article
Don’t use outsourcing to hide from a problem
Outsourcing should never be used as a way to blindly hand ownership of a problem to someone else knows Dave Walker, director of technology at storage specialist Lovespace.
Digital Commerce
Leadership & Strategy
Article
How leadership skills programmes helped founders find focus
Two tech founders pursued executive education to improve their leadership skills. Learning from experts and peers proved to be an invaluable experience.
Leadership Behaviours
Leadership & Strategy
Article
I felt like I was in my dad’s shadow
It took Liz Davis a long time to realise she didn’t need to be her dad after taking over the family business – she just needed to be herself.
Improve your own leadership capabilities
Leadership & Strategy
Article
It’s The Small Things: PureGym CEO Humphrey Cobbold
PureGym CEO Humphrey Cobbold shares his approach to thinking small in pursuit of business improvement as part of our "It's The Small Things" podcast.
Structure your approach
Sales & Growth
Article
One size doesn’t fit all: Trunki’s method for identifying export markets
Most companies wait until they’ve conquered the domestic market before targeting export markets. But Trunki had to think quickly when requests grew.
Identify target markets
People & Team
Article
Coronavirus: How to monitor staff wellbeing of remote workers
For owners and managers, perhaps the most important coronavirus question is how do you monitor staff wellbeing if you’re not in the same building every day?
Planning
Article
Creating a scalable and reassuring back-to-work plan
From working out its maximum safe occupancy to creating an induction document,…
Digital Readiness
Article
Customers will always appreciate transparency
For energy suppliers Octopus, transparency to customers has been a priority since day one, and today when people have a complaint it is their CEO Greg Jackson whose email they will see when sending in details of whatever is bothering them.
Digital Commerce
Digital Readiness
Video
Embracing “productivity to survive” helped one firm compete with multinationals
Wanting to free up more time so the business can target winning more work, Spencer Fereday talks Be the Business through his efforts to become more productive and compete with multinationals in a very challenging sector.
Digital Commerce
Sales & Growth
Article
Five SME leaders explain how they picked the best social media platform for their business
From LinkedIn to Pinterest, picking the best social media platform for your business comes down to aligning it with the values, interests and demographic of your customers.
Marketing & Sales
People & Team
Article
Linking innovative performance evaluation schemes with the company culture
Employees, especially millennials, are seeking new ways of working, so companies need to look beyond traditional forms of performance evaluation recommended Ian Hughes.
Performance management
Leadership & Strategy
Article
This family firm attracts new customers by thinking locally and acting globally
The family run Lakeside and Haverthwaite Railway is attracting new customers internationally by working with their local community.
External Collaboration