Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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Leadership & Strategy
Article
The honest leaders not afraid to admit they don’t know it all
While it may be tempting to lead from the front on all matters, honest leaders are those who recognise employees are often better at their role than they are – as two SME owners explained.
Leadership Behaviours
Planning
Article
Executive education is a powerful tool for leaders
Business leaders have to keep learning. Working with peers and the management team is important, but executive education also plays a crucial role.
Ambition
Planning
Article
Coronavirus: Pivoting your business
With social distancing guidelines likely in place for months, many of you may be thinking about a plan B – pivoting your business for a temporary period.
Digital Readiness
Article
How two UK SMEs harnessed staff creativity to fuel innovation
Want to ensure every kernel of staff creativity has the opportunity to make a positive impact? It's easy to get everybody involved in a micro business, but organisational layers can stifle creativity as you grow.
Collaborative tools & analytics
Planning
Article
Coronavirus: Rent, rates and business property
With the outbreak of coronavirus, many firms are facing the temporary closure of their primary business property. But there are some steps you can take.
Planning
Article
Coronavirus: How to establish business continuity during the pandemic
Business continuity planning helps your business to retain some normality in the event of a major disruption. Follow our step-by-step guide to staying on track during the pandemic.
Planning
Article
Rapid innovation in a traditional sector
Lockdown for business owners Mark Holden and Tom Jenkinson mandated a period of rapid innovation – and a glimpse of an interesting new world.
Leadership & Strategy
Article
If you’re not learning from competitors then how can you ever improve?
Businesses adept at learning from competitors are always looking for ways to improve, whether that’s avoiding the mistakes close counterparts make or exploiting industry trends to stay ahead of the pack.
Leadership Behaviours
Leadership & Strategy
Article
A day in the life of former Cisco CEO Phil Smith
While the average working day of a top-level CEO is hard to nail down, Cisco’s Phil Smith had some tried and tested strategies to ensure his hours in the office and on the road were as efficient and effective as possible.
Leadership Behaviours
People & Team
Video
Know your customers and inspire your people
Louise Fowler is chief customer and marketing officer at The Post Office, and has spent a quarter of a century working with some of Britain’s leading brands.
Talent development
People & Team
Article
Using role-play in job interviews helps test instinct
When finding staff with a industry passion and the right customer-facing skills became a challenge for Chance & Counters it used quirky job interviews.
Recruit to succeed
People & Team
Article
Implement a flat management structure
Shadow Robot’s managing director Rich Walker was so determined to develop his nascent managerial skills that he joined a business growth development course.
Talent development
Leadership & Strategy
Article
The positives and negatives of co-working spaces
Co-working spaces are enjoying explosive growth. We looked at the argument for co-working spaces and how to find one that reflects your company’s culture.
Leadership Behaviours
Leadership & Strategy
Article
Learnings from a 133 year-old family bakery business
An Open Business Days event gave 30 family firms the chance to extract learnings from Frank Roberts & Sons, a fifth generation bakery operation.
Seek external advice
Leadership & Strategy
Article
Look to philanthropy for your company’s values
If you run a business and don't yet have a set of company values, the area of philanthropy can offer extremely rich pickings suggests Rachel Clacher.
Vision & Values
Planning
Article
Linking staff incentives with frequent reporting and target hitting
Staff incentives provide a tool to increase motivation, shape the way people work and make businesses more productive. But how are they best aligned with hitting targets and KPIs?
Target Setting
Digital Readiness
Article
Using strategic data isn’t as daunting as it might seem
Even if your company isn't of the digital variety, the volume of strategic data now at the fingertips of most business leaders can be quickly converted into practical improvement.
Digital Commerce
People & Team
Article
Making the right decisions about bringing staff back to work
Bringing staff back to work from furlough or remote working is something no business has done before. Knowing how staff feel about things will be vital.
Sales & Growth
Article
Keeping customers for life is crucial to your success
Devoting more time and effort to existing clients can create customers for life. This boosts productivity and profitability.
Marketing & Sales
People & Team
Video
Matthew Thomson of Fifteen Cornwall says drawing on your team’s knowledge can drive up productivity
Matthew Thomson of Fifteen Cornwall explains how important it is to draw on your employees’ expertise – especially what they know about your customers.
Talent development
Sales & Growth
Article
Creating a business marketing strategy that stays relevant
From selling to millennials to leveraging new trends, a business marketing strategy is a process constantly under pressure and in need of innovation. Find out how five British SMEs have tackled the issue.
Marketing & Sales
Sales & Growth
Article
Coronavirus: Managing your supply chain during the outbreak
The coronavirus outbreak means most businesses are facing challenges when it comes to managing supply chains – but there are some simple steps you can take.
Leadership & Strategy
Article
Three successful coronavirus-led business pivots
With continuity a thing of the past, all leaders will need to be thinking about business pivots. We look at how three shifts produced quick results.
Leadership & Strategy
Article
Coronavirus: How to come up with new revenue streams
While there is lots of government business support available during the coronavirus outbreak, it may be time to start thinking about new revenue streams.