Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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Leadership & Strategy
Article
Do you really know what makes your business remarkable?
Martin Morales, CEO and founder of Ceviche Family, shares his top tips for building a remarkable business built on memorable customer experiences.
Support your employees
People & Team
Article
Building a cost-effective training culture requires knowledge sharing
Developing an internal training culture is essential to keep employees engaged, motivated and productive. Be the Business spoke to three companies, each of which have taken different approaches to training staff.
Talent development
People & Team
Article
Why hiring for passion, not just experience, can be transformational
While it may be tempting to de-risk recruitment by prioritising academic achievement and work experience, hiring for passion can help populate your company with the kind of people who will live and breathe the business.
Motivation
Digital Readiness
Article
Six business leaders share their favourite productivity tools
We’ve created a list of some of the best productivity tools available chosen by business owners for business owners.
Digital Commerce
Digital Readiness
Article
An opportune time to fast-track digital change
Despite causing numerous setbacks, the coronavirus crisis has given St Michaels Resort a golden opportunity to embrace digital change future-proof the business.
People & Team
Video
Chris Blade of Cumbria Crystal sets his team a one per cent productivity challenge
Chris Blade is managing director of Cumbria Crystal, a manufacturer of bespoke crystal in Ulverston in the Lake District. Cumbria Crystal is the last producer of completely hand-blown and hand-cut, full-lead, luxury English crystal in the United Kingdom.
Talent development
Sales & Growth
Article
Focus on what makes you truly unique as a business
When brother and sister team Harry and Leah Lobek decided they couldn’t put off starting a business any longer, the two knew the concept needed to stand out in a crowded market. The end result, London Shell Co., definitely hits the mark there.
Marketing & Sales
Leadership & Strategy
Article
33 deliverables to stand out in the hospitality sector
Strategic planning is crucial to succeed in the competitive hospitality industry. Jon Yantin, a senior hospitality strategist at Stake Concepts, shares with us his framework for launching new businesses and reinvigorating existing ones.
Planning
Article
SMART goals translate strategy into tangible targets
The SMART goals framework ensures objectives are meaningful. We look at best practice for creating, embedding and tying goals to the company’s mission.
Target Setting
Leadership & Strategy
Article
Brand values – a bit of necessary navel gazing
Despite not initially being a fan of brand values, Rotageek CEO Chris McCullough was converted to their value and ended up with a functional document to lead future growth.
Vision & Values
Leadership & Strategy
Article
What a butcher can learn from a steel supplier
Sharing common business problems has brought companies from very different backgrounds together and begun to form long-lasting support networks.
Seek external advice
People & Team
Video
Know your customers and inspire your people
Louise Fowler is chief customer and marketing officer at The Post Office, and has spent a quarter of a century working with some of Britain’s leading brands.
Talent development
Planning
Article
Define your business USP so it isn’t just hypothetical jargon
The easiest place to start talking about your company is probably the business USP – what makes your product or service different? But it’s difficult to define a USP that doesn't rely on industry buzzwords or hypothetical jargon.
Ambition
Sales & Growth
Article
How multiple product lines can be a more successful approach
While it may be tempting to focus on a few product offerings to really nail the proposition and offering, Be the Business spoke to five businesses not afraid to go big with their product lines to test and learn from customer feedback.
Expanding & Exporting
Leadership & Strategy
Article
This family firm attracts new customers by thinking locally and acting globally
The family run Lakeside and Haverthwaite Railway is attracting new customers internationally by working with their local community.
External Collaboration
Leadership & Strategy
Article
Bosses don’t have to be their staff’s best friends
In trying to be a friend to each of his employees one business leader ultimately found it harder to have the difficult conversations when they did arise.
Leadership Behaviours
Leadership & Strategy
Article
Meet two holiday parks leading progressive change in the tourism sector
Two award-winning holiday parks are putting the environment at the heart of their company vision and are delivering unforgettable customer experiences.
Communicate vision and values
Digital Readiness
Article
Outsourcing a business task can help you work out what you really want
Outsourcing is a great way for business owners to work out what success feels like for any given task knows Zoe Cunningham, MD of software development specialist Softwire.
Digital Commerce
Leadership & Strategy
Video
Three tips for improving your business’s productivity
Andrew Peters, from Siemens, passes on three tips for improving your business’s productivity, based on his experiences in business over the past twenty years.
Leadership Behaviours
Digital Readiness
Article
Learning from the leaders of hospitality sector innovation
Find out how three entrepreneurs embraced hospitality sector innovation to help diversify in a competitive industry and take their companies to the next level.
Collaborative tools & analytics
Digital Readiness
Video
A quirky idea to drive up off-season demand in Cornwall
An innovative approach taken by The Olde House in Cornwall has been successful in improving off-season demand for the forward-thinking family business.
Collaborative tools & analytics
Digital Readiness
Article
How two UK SMEs harnessed staff creativity to fuel innovation
Want to ensure every kernel of staff creativity has the opportunity to make a positive impact? It's easy to get everybody involved in a micro business, but organisational layers can stifle creativity as you grow.
Collaborative tools & analytics
Leadership & Strategy
Article
How to build a self-managing business
Pete Fraser has never been one for micro-managing and has built a self-managing business that let's him get his head out of the sound more often than most.
Improve your own leadership capabilities
People & Team
Article
Using an alternative performance appraisal can help improve staff retention
Choosing an alternative performance appraisal method can help with more than goal setting – it can help with employee retention and wellbeing too.
Performance management