Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
Filter
Leadership & Strategy
Article
Bigger business collaboration helped Trunki de-risk development
How do you reduce the risk that comes with launching a new product? Kids’ travel company Trunki found success by taking a embracing business collaboration.
Develop external contacts with the aim of developing new products / services
People & Team
Video
Know your customers and inspire your people
Louise Fowler is chief customer and marketing officer at The Post Office, and has spent a quarter of a century working with some of Britain’s leading brands.
Talent development
Leadership & Strategy
Article
How leadership skills programmes helped founders find focus
Two tech founders pursued executive education to improve their leadership skills. Learning from experts and peers proved to be an invaluable experience.
Leadership Behaviours
Sales & Growth
Article
How to do business in China: Expert advice for British businesses
International business expert David Nicholls takes a look at doing business in…
Expanding & Exporting
Planning
Article
How a drive for innovation turned Trunki into a global brand
Since launching in 2006, Trunki has grown into one of the most recognisable global brands in the travel space. Staying innovative was key to this progress.
Create a distinct offering
People & Team
Article
Ashley Challinor: Finding the right role for me
After stints as cabin crew and running chalets in the French Alps, Ashley Challinor joined The Headland Hotel two years ago and set about finding the right role for her skill set.
Listen to employees
Leadership & Strategy
Article
Customer feedback keeps Polhawn Fort ahead of trends
Sarah Turpitt, General Manager of the Polhawn Fort stays ahead of the trends by listening to customer feedback and collaborating with local producers.
Leadership Behaviours
People & Team
Article
Cancelling scheduled meetings boosts productivity and creativity
SME leaders are ditching scheduled meetings to boost productivity and creativity. We spoke to two business owners about the benefits and their advice.
Talent development
Leadership & Strategy
Article
How to find work-life balance in family businesses
Family businesses provide a feeling of togetherness but differences in opinion can wreak havoc on relationships. Business owners share their advice.
Leadership Behaviours
Digital Readiness
Article
How two UK SMEs harnessed staff creativity to fuel innovation
Want to ensure every kernel of staff creativity has the opportunity to make a positive impact? It's easy to get everybody involved in a micro business, but organisational layers can stifle creativity as you grow.
Collaborative tools & analytics
Digital Readiness
Article
Let Google train your team in Google Analytics
While most SMEs agree that Google Analytics is a vitally important data tool founder of marketing agency Digital Clarity, Reggie James says that more than half of all companies are not very clear on how they should be using it.
Digital Commerce
Leadership & Strategy
Article
If you don’t think your business needs to improve you’re kidding yourself
Believing that a business, and the management team at the helm, should never stop trying to improve, Geometric Manufacturing managing director Paul Wenham explains why it can be such an effective outlook.
Leadership Behaviours
People & Team
Article
How to break the culture of presenteeism in a busy workplace
Presenteeism is soaring in British businesses. Leaders share their advice on to tackle the issue before it causes stress or burnout.
Motivation
Planning
Article
Linking staff incentives with frequent reporting and target hitting
Staff incentives provide a tool to increase motivation, shape the way people work and make businesses more productive. But how are they best aligned with hitting targets and KPIs?
Target Setting
Digital Readiness
Article
Good customer service interactions can be PR gold
Whilst it should be approached with a degree of trepidation, perhaps – lest social media misinterpret your good intentions – it is sometimes the case that positive PR can come from a personalised response to a customer's query.
Digital Commerce
Planning
Article
Coronavirus cash flow crib sheet
Cash flow is going to be a big focus for all businesses the next 12 months. This article brings together expert advice, tips and best practices.
Sales & Growth
Article
Researching new markets? How asking your rivals for help can work
Next time you’re researching new markets before moving into a new sector or geography who will you consult? Will it be a research company, a marketing agency or simply Google? There are other options out there.
Expanding & Exporting
Planning
Article
How do you plan in a rapidly changing environment?
No matter what new rules or guidelines may emerge over the summer, Kristina Rowe is aiming to cover all bases with her forward-thinking planning efforts.
Planning
Article
A successful CBILS application: Give banks as much info as you can
When Plastic Card Services set about applying for the government's CBILS funding pot, it knew overdelivering information would be the successful approach.
People & Team
Article
Making the right decisions about bringing staff back to work
Bringing staff back to work from furlough or remote working is something no business has done before. Knowing how staff feel about things will be vital.
Digital Readiness
Article
Customers will always appreciate transparency
For energy suppliers Octopus, transparency to customers has been a priority since day one, and today when people have a complaint it is their CEO Greg Jackson whose email they will see when sending in details of whatever is bothering them.
Digital Commerce
Leadership & Strategy
Article
The different approaches taken to communicating vision and values
Taking the vision and values a company develops from the drawing board and into the workplace is easier said than done – but there are some proven strategies for communicating vision and making values stick.
Vision & Values
People & Team
Article
Boost the company culture with a lunch time activity
Lunch breaks can help boost team energy levels and integrate new team members quickly into the company culture, believes Shai Aharony, a business leader with lots of employee engagement experience.
Motivation
Leadership & Strategy
Article
I felt like I was in my dad’s shadow
It took Liz Davis a long time to realise she didn’t need to be her dad after taking over the family business – she just needed to be herself.
Improve your own leadership capabilities