Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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Digital Readiness
Article
What we learned from using Slack for the first time
Devotees say Slack increases productivity, communication and transparency. But is it all it’s cracked up to be? Business owners share their experience.
Digital Commerce
Leadership & Strategy
Article
Brand values – a bit of necessary navel gazing
Despite not initially being a fan of brand values, Rotageek CEO Chris McCullough was converted to their value and ended up with a functional document to lead future growth.
Vision & Values
People & Team
Video
How one of Britain’s leading hoteliers builds his teams
Tom Ross shares his experience as a leading hotelier at the helm of brands including The Pig Hotel Group and Hotel du Vin, focusing on why people are key.
Talent development
Leadership & Strategy
Article
Let go of the reins and let the team flourish
Karen McLellan needed to take less of a hands-on role as her firm expanded following a merger, but that meant doing something with her team that she'd never been very good at.
Leadership Behaviours
People & Team
Article
How the best SMEs continue to motivate high performers
A company's top employees need to remain incentivised and engaged if they are going to remain with the business. Let them get frustrated or bored and they will leave for pastures new. We talked to two companies striving to motivate high performers.
Motivation
People & Team
Article
From the coal face: Questioning the CEO about revenue expenditure
When a receptionist asked her CEO how the £172,000 they’d made last month was spent it prompted a closer at the company’s revenue expenditure and a resulting saving of 12 per cent the following month.
Performance management
Leadership & Strategy
Article
Want the best day of your career? Join an advisory board
Our interim finance director, Regina Lombard, joined our Advisory Board programme for family businesses and had one of the best days of her career.
Seek external advice
Digital Readiness
Article
Customer insights showed us a new way of running business
Business owners often have a very clear idea about what they do and where they want to take their business – but customer insights can be valuable and prompting you to certain directs admitted Ann-Marie Rossiter.
Digital Commerce
Digital Readiness
Video
PureGym: Dealing with 60m customer experiences a year
From a standing start in 2009 PureGym has built an estate of over 200 sites across the UK. Now led by Humphrey Cobbold, Be the Business found out how the company is learning from rivals and innovating along the way.
Collaborative tools & analytics
People & Team
Article
Software helps us track staff performance daily
Brain Lonsdale has invested in project management software to help better monitor staff performance, and now has daily productivity insights.
Performance management
Leadership & Strategy
Article
This family firm attracts new customers by thinking locally and acting globally
The family run Lakeside and Haverthwaite Railway is attracting new customers internationally by working with their local community.
External Collaboration
Sales & Growth
Article
Focus on what makes you truly unique as a business
When brother and sister team Harry and Leah Lobek decided they couldn’t put off starting a business any longer, the two knew the concept needed to stand out in a crowded market. The end result, London Shell Co., definitely hits the mark there.
Marketing & Sales
Digital Readiness
Article
Successful business process outsourcing comes down to asking the right questions
Whilst it can be tempting go all in on business process outsourcing to keep internal costs down, decision makers need to think about where knowledge gaps exist and how the situation might change as a company expands.
Digital Commerce
Leadership & Strategy
Article
Communicating vision and values to a scattered team
Despite having a dispersed team – 85 marketing directors who work part-time for businesses all around the UK – Clare Methven knows they all sing from the same hymn sheet.
Vision & Values
Sales & Growth
Article
When does it make sense to turn work down?
Making the decision to turn work down is agonising. But focusing on your USP and profitable business is essential. So, when should you turn work down?
Marketing & Sales
Planning
Article
Creating a scalable and reassuring back-to-work plan
From working out its maximum safe occupancy to creating an induction document,…
Leadership & Strategy
Article
Hibernating SMEs work out how to get going again
The challenges and opportunities for SMEs hibernating since the coronavirus pandemic forced doors to close are numerous. We look at how to tackle them.
Leadership Behaviours
Digital Readiness
Article
Marrying structure and creativity to unlock business innovation
Having created the world’s first designer low-energy light bulb, Plumen had to think strategically about the way in which future business innovation would be cultivated.
Collaborative tools & analytics
Video
Small changes make a big difference
Tiny tweaks in a business can turn out to be game-changers. See how many small changes you can spot in this video and watch how they can really add up.
People & Team
Article
Implement a flat management structure
Shadow Robot’s managing director Rich Walker was so determined to develop his nascent managerial skills that he joined a business growth development course.
Talent development
Sales & Growth
Article
The Climbing Hangar is getting professional fast to meet a market need
Having initially set up The Climbing Hangar to fund a lifestyle, Ged Macdomhnaill sensed the time was right to grow the business and is assembling a team to take the leisure brand national.
Expanding & Exporting
Leadership & Strategy
Article
How to find work-life balance in family businesses
Family businesses provide a feeling of togetherness but differences in opinion can wreak havoc on relationships. Business owners share their advice.
Leadership Behaviours
Digital Readiness
Article
Want to rid yourself of those pesky business admin burdens? Here are some great solutions
From balancing the company books to paying utility bills, business admin can start to become a real productivity drain. However, embracing technology automating processes means this needn’t always be the case.
Digital Commerce
Leadership & Strategy
Article
Countries in focus: The sharing culture of Norwegian businesses helps them punch above their weight
When most people think of Norway the sight of deep fjords, the Northern Lights and long summer days might come to mind. But Norwegian businesses are blazing a trail on the economic front.
Leadership Behaviours