Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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Leadership & Strategy
Article
A management structure that provides autonomy and empowerment
Launching a brave and new product meant taking a long hard look at Decoded’s management structure and practices – whatever positives or negatives that uncovered.
Leadership Behaviours
Planning
Video
A day in the life with: Ceviche founder Martin Morales
Peruvian chef and entrepreneur Martin Morales guides us through a typical day within his Ceviche Family restaurant group, explaining how little changes make all the difference.
Create a distinct offering
Digital Readiness
Article
Delighting consumers with an innovative customer service strategy
From providing a direct link to the CEO to incentivising feedback, innovative customer service approaches are worth taking the time to devise and execute – as Be the Business found out.
Digital Commerce
Leadership & Strategy
Article
Your best lockdown decisions – We ask 18 business leaders to reflect
Be the Business asked 18 SME leaders to tell us the most impactful lockdown decisions they’ve made since the coronavirus outbreak began.
Digital Readiness
Video
Embracing “productivity to survive” helped one firm compete with multinationals
Wanting to free up more time so the business can target winning more work, Spencer Fereday talks Be the Business through his efforts to become more productive and compete with multinationals in a very challenging sector.
Digital Commerce
Leadership & Strategy
Article
A business mentor re-united our family firm behind the same vision
With the third generation at family firm Carrs Pasties not finding things straightforward, mentoring turned out to be the experience-based support needed.
External Collaboration
Digital Readiness
Article
Customers will always appreciate transparency
For energy suppliers Octopus, transparency to customers has been a priority since day one, and today when people have a complaint it is their CEO Greg Jackson whose email they will see when sending in details of whatever is bothering them.
Digital Commerce
Digital Readiness
Video
PureGym: Dealing with 60m customer experiences a year
From a standing start in 2009 PureGym has built an estate of over 200 sites across the UK. Now led by Humphrey Cobbold, Be the Business found out how the company is learning from rivals and innovating along the way.
Collaborative tools & analytics
Planning
Article
SMART goals translate strategy into tangible targets
The SMART goals framework ensures objectives are meaningful. We look at best practice for creating, embedding and tying goals to the company’s mission.
Target Setting
Leadership & Strategy
Article
What a butcher can learn from a steel supplier
Sharing common business problems has brought companies from very different backgrounds together and begun to form long-lasting support networks.
Seek external advice
Planning
Article
A design process tapping into customer needs to develop products
Whether it's launching a new product or improving an existing one, market research is essential. Trunki puts customers at the heart of its design process.
Change your mindset around future planning
Leadership & Strategy
Article
Countries in focus: The sharing culture of Norwegian businesses helps them punch above their weight
When most people think of Norway the sight of deep fjords, the Northern Lights and long summer days might come to mind. But Norwegian businesses are blazing a trail on the economic front.
Leadership Behaviours
Planning
Article
A step-by-step guide to getting your business open for business again
With the government publishing plans to enable certain sectors in England to open for business again, here are some important steps to consider.
Planning
Article
Help de-risk business growth by taking these simple steps
Ambition needs to be tempered with practical steps to de-risk growth. Entrepreneurs share the approach they take to balance growth and sustainability.
Ambition
People & Team
Article
Building a cost-effective training culture requires knowledge sharing
Developing an internal training culture is essential to keep employees engaged, motivated and productive. Be the Business spoke to three companies, each of which have taken different approaches to training staff.
Talent development
People & Team
Article
How to stop your employee talent from leaving the business
You spend all that time, money and effort securing the best hires and then your employee talent decides to leave well before you’d like them to. Find out how two very different businesses keep their best.
Talent development
Leadership & Strategy
Article
The different approaches taken to communicating vision and values
Taking the vision and values a company develops from the drawing board and into the workplace is easier said than done – but there are some proven strategies for communicating vision and making values stick.
Vision & Values
Planning
Article
Executive education is a powerful tool for leaders
Business leaders have to keep learning. Working with peers and the management team is important, but executive education also plays a crucial role.
Ambition
People & Team
Article
Getting the best out of a workforce means not pigeonholing staff
Giving employees specific titles, roles and tasks may be tempting from an operations point of view, but by not pigeonholing staff two particular businesses have unlocked creativity and cultivated a collaborative approach to working.
Talent development
People & Team
Article
World Cup productivity: Trust your staff now and reap benefits later
While it may be tempting to crack down on employees getting caught up in World Cup fervour in the workplace, adopting an approach based on trust and accountability can create a buoyant atmosphere that lasts beyond that final whistle.
Motivation
People & Team
Article
Coronavirus: How to set up remote working in times of crisis
With many employees working from home to prevent the spread of coronavirus, it's crucial to get your remote working system in place quickly to minimise business disruption.
People & Team
Article
Using an alternative performance appraisal can help improve staff retention
Choosing an alternative performance appraisal method can help with more than goal setting – it can help with employee retention and wellbeing too.
Performance management
Leadership & Strategy
Article
A flat management structure can empower staff during rapid growth
A flat management structure gets rid of traditional hierarchies and empowers employees. We looked at the benefits and potential drawbacks.
Leadership Behaviours
People & Team
Article
To furlough or not to furlough – how to make tough decisions about staff
Ccoronavirus has meant owners and leaders are facing some of the toughest decisions of their lives. Here's some help when it comes to your people.