Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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People & Team
Article
The secrets behind The Pig Hotel success
It’s iconic buildings and eye-catching kitchen garden food have seen it become a darling of the UK hospitality scene, but what is it that really makes The Pig Hotel stand out from competitors?
Talent development
Leadership & Strategy
Article
A look at why productivity really matters for UK businesses
While many in the small and medium-sized business (SME) community might associate productivity with manufacturing and "output per hour", there are a number of less direct contributing factors.
Leadership Behaviours
Digital Readiness
Article
It’s The Small Things: Graze CEO Anthony Fletcher
From humble beginnings to 500 staff, Graze is an amazing British business story. CEO Anthony Fletcher talks about the small decisions being made each day.
Develop the use of business data
People & Team
Article
Focus on your people’s talent, and it’s impossible for competitors to copy you
Faced with a personnel predicament after Optimity secured a funding injection, Anthony Impey decided to train up his existing people talent rather than hire cookie-cutter staff.
Talent development
Leadership & Strategy
Article
Countries in focus: The sharing culture of Norwegian businesses helps them punch above their weight
When most people think of Norway the sight of deep fjords, the Northern Lights and long summer days might come to mind. But Norwegian businesses are blazing a trail on the economic front.
Leadership Behaviours
Planning
Article
Coronavirus: How to establish business continuity during the pandemic
Business continuity planning helps your business to retain some normality in the event of a major disruption. Follow our step-by-step guide to staying on track during the pandemic.
Planning
Article
Ethical values providing a financial fillip for Cornish surf brand
While not something that is traditionally implemented to boost the bottom line, ethical values have helped Finisterre stand apart from competition and boost sales.
Ambition
Leadership & Strategy
Article
Joining a family business advisory board can unlock new leadership skills
Three business leaders share their advisory board experience and reveal an unexpected perk – advisors to family businesses gain as much as they give.
Improve your own leadership capabilities
Leadership & Strategy
Article
A shared approach to a charitable initiative can bring a team together
When Nick Gold, MD of motivational and after-dinner speakers agency Speakers Corner (speakerscorner.co.uk) wanted to introduce a charitable initiative into the workplace he considered two approaches.
Vision & Values
Leadership & Strategy
Article
I suggested to our competitors that we all suspend trading
At the start of the coronavirus crisis, Hattons Model Railways MD came up with a bold idea that had the power to help everyone – competitors included.
External Collaboration
Digital Readiness
Article
Good customer service interactions can be PR gold
Whilst it should be approached with a degree of trepidation, perhaps – lest social media misinterpret your good intentions – it is sometimes the case that positive PR can come from a personalised response to a customer's query.
Digital Commerce
Leadership & Strategy
Article
Challenge the old ways of doing things
When James Calder set up Distinct Recruitment, he remembered the old ways – when bosses typically sat in their own office when he was a young employee – and it was something he wasn't keen to repeat.
Leadership Behaviours
People & Team
Article
Internal training schemes do not always need to be formal
Creating an internal training culture doesn’t have to be centred around formal, classroom-based schemes and courses knows Trusted Media.
Talent development
Leadership & Strategy
Article
Go behind the scenes at The Headland Hotel
It’s one of the most iconic hotels in all of Cornwall, with a history dating back over 100 years, but Darryl Reburn and the team at The Headland Hotel have a decidedly modern approach to business.
Leadership Behaviours
Leadership & Strategy
Article
Coronavirus: How to collaborate with other businesses
With demand for many products and services falling fast, learning how to collaborate with other businesses is one way to lessen the coronavirus impact.
Leadership & Strategy
Article
SMEs decide if pivots are permanent or passing trends
Some businesses have responded to coronavirus by altering services or doing something completely new. We look at how SMEs are pivoting to protect revenues.
Leadership Behaviours
Sales & Growth
Article
An inspiring export strategy built on trial and error
It’s a brand now synonymous with British design and craft, but an ambitious export strategy was what really put Brompton on the map.
Expanding & Exporting
Leadership & Strategy
Article
Restaurant Nathan Outlaw shakes up industry norms
As the only two Michelin-starred fish restaurant in the UK, Ian Dodgson is always having to think about creative improvements at Restaurant Nathan Outlaw.
Support your employees
Digital Readiness
Article
Automating manufacturing to compete on a global scale
Despite a few false starts, midlands manufacturer JJ Churchill is committed to taking a gamble and making big investments in new productivity-focused strategies.
Digital Commerce
Sales & Growth
Article
Focus on what makes you truly unique as a business
When brother and sister team Harry and Leah Lobek decided they couldn’t put off starting a business any longer, the two knew the concept needed to stand out in a crowded market. The end result, London Shell Co., definitely hits the mark there.
Marketing & Sales
Digital Readiness
Article
Let Google train your team in Google Analytics
While most SMEs agree that Google Analytics is a vitally important data tool founder of marketing agency Digital Clarity, Reggie James says that more than half of all companies are not very clear on how they should be using it.
Digital Commerce
Planning
Article
The power of setting, hitting – and even missing – sales targets
Nikolay Piriankov, founder of engagement ring specialist Taylor & Hart, reveals how using sales targets has incentivised staff to give customers their happily ever after.
Target Setting
People & Team
Article
Using role-play in job interviews helps test instinct
When finding staff with a industry passion and the right customer-facing skills became a challenge for Chance & Counters it used quirky job interviews.
Recruit to succeed
Sales & Growth
Article
Diversifying revenues through an outdoor cinema and survival courses
While it may have be tempting to focus on the core offering, Luton Hoo Hotel's efforts in diversifying revenues is a great lesson in not being afraid to experiment with new offerings, as general manager Matthew Long explained.
Marketing & Sales