Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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Leadership & Strategy
Article
A day in the life of former Cisco CEO Phil Smith
While the average working day of a top-level CEO is hard to nail down, Cisco’s Phil Smith had some tried and tested strategies to ensure his hours in the office and on the road were as efficient and effective as possible.
Leadership Behaviours
People & Team
Article
Software helps us track staff performance daily
Brain Lonsdale has invested in project management software to help better monitor staff performance, and now has daily productivity insights.
Performance management
People & Team
Article
Coronavirus: How to monitor staff wellbeing of remote workers
For owners and managers, perhaps the most important coronavirus question is how do you monitor staff wellbeing if you’re not in the same building every day?
Leadership & Strategy
Article
Continuous improvement: Why it’s important to not just change for change’s sake
While it may be tempting to fully embrace the continuous improvement mantra, Be the Business found out why change for change's sake can sometimes be damaging and detrimental to progress.
Leadership Behaviours
Planning
Article
Setting targets as a family business – it’s about aligning expectations
Running a family business gives you the chance to think about long-term performance. But it's important to make sure the goals of different family members are aligned when setting targets.
Target Setting
Planning
Article
Your coronavirus cash conservation checklist
With so much uncertainty around how long the impact of coronavirus will last, cash conservation will decide how your business gets through the outbreak.
Digital Readiness
Article
Delighting consumers with an innovative customer service strategy
From providing a direct link to the CEO to incentivising feedback, innovative customer service approaches are worth taking the time to devise and execute – as Be the Business found out.
Digital Commerce
Digital Readiness
Article
Let Google train your team in Google Analytics
While most SMEs agree that Google Analytics is a vitally important data tool founder of marketing agency Digital Clarity, Reggie James says that more than half of all companies are not very clear on how they should be using it.
Digital Commerce
Sales & Growth
Article
Five SME leaders explain how they picked the best social media platform for their business
From LinkedIn to Pinterest, picking the best social media platform for your business comes down to aligning it with the values, interests and demographic of your customers.
Marketing & Sales
Leadership & Strategy
Article
Three business leaders explain how they make tough business decisions
Whether it's firing someone or working out who to promote, many leaders struggle when it comes to making tough business decisions. Be the Business found out seeking advice and simply biting the bullet helps.
Leadership Behaviours
Planning
Article
How Chance & Counters used personal experience to carve out a niche
Board game café Chance & Counters was founded on a simple belief that most business owners can relate to – that something could be done better.
Create a distinct offering
Digital Readiness
Article
A skills plan that works just as well for older staff as it does for younger
With the age of retirement set to hit 66 by 2020, it’s vital that companies ensure a skills plan is in place that's as appropriate to people in their sixties as it is to those aged 16.
Digital Commerce
Digital Readiness
Article
What we learned from using Slack for the first time
Devotees say Slack increases productivity, communication and transparency. But is it all it’s cracked up to be? Business owners share their experience.
Digital Commerce
Sales & Growth
Article
A small business retail story: Why coronavirus won’t be the end of Papersmiths
Papersmiths founder Sidonie Warren tells her coronavirus story from her spare bedroom, surrounded by neat stacks of notebooks, journals and greetings cards.
Leadership & Strategy
Article
Brand values – a bit of necessary navel gazing
Despite not initially being a fan of brand values, Rotageek CEO Chris McCullough was converted to their value and ended up with a functional document to lead future growth.
Vision & Values
Sales & Growth
Article
Taking control of your marketing strategy – and reaping the benefits
It’s hard to win new customers and grow without a marketing strategy, but how do you decide who best to tell your story?
Marketing & Sales
People & Team
Article
Linking innovative performance evaluation schemes with the company culture
Employees, especially millennials, are seeking new ways of working, so companies need to look beyond traditional forms of performance evaluation recommended Ian Hughes.
Performance management
Article
Pivoting from one business offering to another
As one of her hospitality firm came to a screeching halt, Hattie Mauleverer took solace in an astonishing spike in demand for her other business offering.
People & Team
Article
We invest in learning and development schemes to see great outcomes
If you want results from your learning and development schemes, then you need to invest in them believes Stephen Oakden, director of BE Design.
Talent development
People & Team
Article
Cancelling scheduled meetings boosts productivity and creativity
SME leaders are ditching scheduled meetings to boost productivity and creativity. We spoke to two business owners about the benefits and their advice.
Talent development
People & Team
Article
We keep our staff constantly intellectually challenged
Technical consultancy Amido has turned work down because it didn’t feel that it would keep its employees fully engaged or intellectually challenged, and makes sure staff are involved with client negotiations from the outset.
Motivation
Sales & Growth
Article
My business setup doesn’t allow for furloughing
Leon Edwards, MD DisplayMode, had to think quickly to avoid his business going under after realising furloughing wasn’t an option he could utilise.
Expanding & Exporting
Article
From an experienced leader to a new one
Liz Smith, MD with LG Printing, looks back to her first difficult years as a leader and offers some leadership advice to her younger self.
People & Team
Article
Implement a flat management structure
Shadow Robot’s managing director Rich Walker was so determined to develop his nascent managerial skills that he joined a business growth development course.
Talent development