Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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Leadership & Strategy
Article
Countries in focus: The sharing culture of Norwegian businesses helps them punch above their weight
When most people think of Norway the sight of deep fjords, the Northern Lights and long summer days might come to mind. But Norwegian businesses are blazing a trail on the economic front.
Leadership Behaviours
Digital Readiness
Article
Outsourcing a business task can help you work out what you really want
Outsourcing is a great way for business owners to work out what success feels like for any given task knows Zoe Cunningham, MD of software development specialist Softwire.
Digital Commerce
People & Team
Article
Meet the companies reinventing the lunch hour
It's a part of the day that unites us all, whether you work on a shop floor or on a building site, but shaking up the lunch hour has proved fruitful for some enterprising businesses.
Motivation
People & Team
Video
How one of Britain’s leading hoteliers builds his teams
Tom Ross shares his experience as a leading hotelier at the helm of brands including The Pig Hotel Group and Hotel du Vin, focusing on why people are key.
Talent development
Digital Readiness
Article
Good customer service interactions can be PR gold
Whilst it should be approached with a degree of trepidation, perhaps – lest social media misinterpret your good intentions – it is sometimes the case that positive PR can come from a personalised response to a customer's query.
Digital Commerce
Leadership & Strategy
Article
Customer feedback keeps Polhawn Fort ahead of trends
Sarah Turpitt, General Manager of the Polhawn Fort stays ahead of the trends by listening to customer feedback and collaborating with local producers.
Leadership Behaviours
Leadership & Strategy
Article
A flat management structure can empower staff during rapid growth
A flat management structure gets rid of traditional hierarchies and empowers employees. We looked at the benefits and potential drawbacks.
Leadership Behaviours
People & Team
Article
What happens when you think you’ve hired the wrong person?
If you discover you have hired the wrong person should you cut ties or take time to mould them into the worker you need?
Talent development
People & Team
Article
How to break the culture of presenteeism in a busy workplace
Presenteeism is soaring in British businesses. Leaders share their advice on to tackle the issue before it causes stress or burnout.
Motivation
Leadership & Strategy
Article
The power of prioritising business must-dos over can-dos
Business leaders need to manage the tension between investing resources in long-term strategic must-dos with the more immediate and easier can-dos.
Leadership Behaviours
People & Team
Article
Focus on your people’s talent, and it’s impossible for competitors to copy you
Faced with a personnel predicament after Optimity secured a funding injection, Anthony Impey decided to train up his existing people talent rather than hire cookie-cutter staff.
Talent development
Leadership & Strategy
Article
The different approaches taken to communicating vision and values
Taking the vision and values a company develops from the drawing board and into the workplace is easier said than done – but there are some proven strategies for communicating vision and making values stick.
Vision & Values
Planning
Article
Setting long-term landing zones helps drive business growth
Landing zones help define what the success of a company looks like in the long-term. Providing focus for the management team and helping drive motivation at every level of an organisation.
Ambition
Leadership & Strategy
Article
A day in the life of former Cisco CEO Phil Smith
While the average working day of a top-level CEO is hard to nail down, Cisco’s Phil Smith had some tried and tested strategies to ensure his hours in the office and on the road were as efficient and effective as possible.
Leadership Behaviours
People & Team
Article
Getting the best out of a workforce means not pigeonholing staff
Giving employees specific titles, roles and tasks may be tempting from an operations point of view, but by not pigeonholing staff two particular businesses have unlocked creativity and cultivated a collaborative approach to working.
Talent development
Leadership & Strategy
Article
A management structure that provides autonomy and empowerment
Launching a brave and new product meant taking a long hard look at Decoded’s management structure and practices – whatever positives or negatives that uncovered.
Leadership Behaviours
Planning
Article
What happens when your business plan runs off course?
A business plan is crucial to long-term success. Yet unexpected events can throw things off track. Here's what to do when things start going wrong.
Target Setting
Planning
Article
A step-by-step guide to getting your business open for business again
With the government publishing plans to enable certain sectors in England to open for business again, here are some important steps to consider.
Sales & Growth
Article
Countries in focus: How the Irish economy took a hit but came out the other side fighting fit
It’s weathered crippling recessions and struggled with an uncompetitive currency, but now the Irish economy is booming and producing highly-productive small and medium-sized businesses.
Expanding & Exporting
Leadership & Strategy
Article
How to build a self-managing business
Pete Fraser has never been one for micro-managing and has built a self-managing business that let's him get his head out of the sound more often than most.
Improve your own leadership capabilities
People & Team
Article
Linking innovative performance evaluation schemes with the company culture
Employees, especially millennials, are seeking new ways of working, so companies need to look beyond traditional forms of performance evaluation recommended Ian Hughes.
Performance management
People & Team
Article
How the best SMEs continue to motivate high performers
A company's top employees need to remain incentivised and engaged if they are going to remain with the business. Let them get frustrated or bored and they will leave for pastures new. We talked to two companies striving to motivate high performers.
Motivation
Digital Readiness
Video
VIDEO: Why easyJet embraces a curious, not critical approach
Eager to uncover how it can better serve its diverse customer base, easyJet ancillary revenue director Andrew Middleton explained how the airline is iterating and evolving through constant feedback.
Collaborative tools & analytics
Leadership & Strategy
Video
Ryan Anderson of Pendle Doors believes that company culture is central to business success
Ryan Anderson is operations manager at Pendle Doors, based in Darwen, Lancashire. Pendle Doors makes modern, contemporary doors, quality fire doors and custom doors for the construction industry.
Leadership Behaviours