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Questions

What issue is keeping you awake at night? Our targeted support is all about helping you overcome those challenges. What problems are you trying to solve?

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  • Review all questions to find those most relevant for you
  • Progress through one question before moving to the next

How do I make sure my team and processes are ready for growth?

Uncovered a new opportunity? It’s crucial to check that your team and processes are ready for the extra demand that growth will bring.

Sales & Growth

How do I create targets and KPIs for my staff?

So that your business continues to grow and improve, it’s vital to set individual targets and KPIs (key performance indicators) for your staff.

Sales & Growth

How can we better serve our most loyal customers?

Loyal customers are one of your biggest brand ambassadors, waving the flag for your business via their own social media accounts and word of mouth.

Sales & Growth

How can I identify new customers to target?

How do you identify potential customers in both new and different demographics? And what’s the best way to reach them?

Sales & Growth

How can I get a better return on investment from my marketing?

Marketing your business and its offerings can be expensive, so you’ll want to make sure you’re getting the best return on your investment.

Sales & Growth

How do I ensure my business can navigate a dip in trading?

With careful contingency planning and strategies in place, your business can navigate slower periods successfully and come back stronger.

Planning

How can I work out what required skillsets are missing in the business?

As your business grows, it’s likely you’ll need different skill sets to the ones you initially identified. Here’s how to figure out what you’re missing.

Planning

How can I get staff interested in the financial situation?

It’s no surprise that leaders often avoid discussing the company’s financial situation with staff, but getting them engaged has plenty of benefits.

Planning

How can I balance ambition with setting realistic goals?

It’s good to be ambitious, but it needs to be balanced with realistic targets. Use our resource page to turn long-term ambitions into bite-sized goals.

Planning

How should I use the data I have to improve decision making?

Turning data into something actionable requires upfront planning so the right data is collected and there’s a clear path for how it will be used.

Digital

How should I go about collecting data to improve my business?

Discover why setting direct research questions and involving everyone who will be using the data from the start are key to a more effective process.

Digital

How should I best budget and plan for new technology investments?

The financial implications of buying new technology are just as important as what it does and who will use it, so don’t neglect this part of planning.

Digital

How do I work out the best digital sales channels to use?

Careful planning and ensuring the right skill sets are in the business to manage new kinds of campaigns are essential when embracing digital sales channels.

Digital

How do I assess and choose the right technology to improve business operations?

New technology is emerging every day and it can feel like an intimidating task to pick the right piece of kit. Use our advice to inform your decision.

Digital

How do I know if my technology is robust enough for growth?

Use our resources to build a technology implementation plan that is truly robust and able to evolve as you and your business do.

Digital

How do I effectively seek external digital support?

See how existing resources such as your peer network and having a clearly defined set of asks can make seeking external support simpler and better direct you towards the right …

Digital

How can I understand what digital tools or support my business needs?

Digital tools are reshaping the way businesses operate, but focusing on specific operational issues first can turn the effort into something transformational.

Digital

How can I streamline and automate some of our business processes?

From accounting to customer comms, discover what technology is available and where to start with streamlining and automating your business processes.

Digital