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Some things to watch/listen
Housekeep’s simple spreadsheet identified the reasons for customer churn
One of the first things Housekeep did at the start of the crisis was to change how customers cancelled their accounts.…
Lux Afrique realised it was now or never for a new platform
When the popularity of online shopping increased, Lux Afrique founder Alexander Amosu realised it was time to launch…
Lux Afrique moved from PPE to luxury ecommerce in six months
Lux Afrique survived lockdown by supplying PPE and face masks to clients, but founder Alexander Amosu knew there were…
How CharlieHR used honest communication at a time of crisis
It's easy to feel like you need to have all the answers when you're running a business. At CharlieHR, CEO Ben…
How staff at Koop+Kraft’s restaurant reacted to a pivot to takeaway
Restaurant Koop+Kraft took the bull by the horns and committed to doing takeaway as soon as the lockdown was announced.…
Learning a new type of leadership post-lockdown
What does leadership in a post-coronavirus world look like? It's something that CharlieHR CEO Ben Branson-Gateley has…