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Digital Readiness
Quick Tip
Invest in technology that meets customer needs and drives revenue
How to adopt digital for customer management.
Digital Commerce
Digital Readiness
Quick Tip
Invest in digital skills training
How to build digital skills.
Digital Commerce
People & Team
Quick Tip
Check employee numbers and skills
How to determine what talent is needed.
Talent development
Digital Readiness
Quick Tip
Offer rewards for delivering tangible improvements
How to engage employees in research and development process.
Collaborative tools & analytics
Digital Readiness
Quick Tip
Develop a social media platform
How to create strong digital basics.
Collaborative tools & analytics
Digital Readiness
Quick Tip
Work with government-backed innovation groups
How to cultivate external contacts to develop new offerings.
Collaborative tools & analytics
Leadership & Strategy
Quick Tip
Assess employees’ commitment to values
How to align commitment to vision and values.
Vision & Values
People & Team
Quick Tip
Ensure your targets are relevant
How to define “good” performance.
Performance management
Digital Readiness
Quick Tip
Make sure your data is safe
How to develop the use of business data.
Digital Commerce
People & Team
Quick Tip
Use a structured progress review process
How to review staff performance.
Performance management
People & Team
Quick Tip
Set targets and communicate how performance will be measured against these
How to measure performance.
Performance management
People & Team
Quick Tip
Create an effective employee integration process
How to determine what talent is needed.
Talent development
Planning
Quick Tip
Develop a networking culture
How to develop external contacts.
Ambition
Digital Readiness
Quick Tip
Share data with other organisations
How to develop the use of business data.
Digital Commerce
Leadership & Strategy
Quick Tip
Formulate good values with staff
How to create a meaningful vision or set of values.
Vision & Values
People & Team
Quick Tip
Make development goals actionable
How to create a training culture.
Talent development
Digital Readiness
Quick Tip
Develop the use of digital platforms
How to develop the use of business data.
Digital Commerce
People & Team
Quick Tip
Determine what “good” means
How to define “good” performance.
Performance management
Leadership & Strategy
Quick Tip
Write down your vision for your business
How to create a meaningful vision or set of values.
Vision & Values
People & Team
Quick Tip
Monitor skills development
How to create a training culture.
Talent development
Digital Readiness
Quick Tip
Use digital to differentiate your business
How to adopt general ICT solutions.
Digital Commerce
Digital Readiness
Quick Tip
Create a digital skills plan
How to build digital skills.
Digital Commerce
Digital Readiness
Quick Tip
Establish a strong online presence
How to create strong digital basics.
Collaborative tools & analytics
People & Team
Quick Tip
Develop employees’ team spirit
How to recognise effort in different ways.
Motivation