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Leadership & Strategy
Quick Tip
Find a mentor who can help provide an objective view and effective advice
How to engage with mentors or use advice.
Leadership Behaviours
Leadership & Strategy
Quick Tip
Review your values and vision as you grow and develop
How to communicate your vision or values.
Vision & Values
People & Team
Quick Tip
Integrate goals or key performance indicators (KPIs)
How to define “good” performance.
Performance management
Leadership & Strategy
Quick Tip
Adopt an open/transparent leadership style
How to engage employees in your business culture and performance.
Leadership Behaviours
Digital Readiness
Quick Tip
Take steps to identify areas of risk and protect your business from cyber-crime
How to develop the use of business data.
Digital Commerce
Planning
Quick Tip
Develop a networking culture
How to develop external contacts.
Ambition
Planning
Quick Tip
Ensure targets are clearly defined
How to develop a target-setting process.
Target Setting
Leadership & Strategy
Quick Tip
Make sure you act on employee feedback in different ways
How to engage employees in your business culture and performance.
Leadership Behaviours
People & Team
Quick Tip
Link rewards to performance
How to recognise effort in different ways.
Motivation
Leadership & Strategy
Quick Tip
Invest in your own training
How to improve your leadership capabilities and skills.
Leadership Behaviours
Digital Readiness
Quick Tip
Create a digital skills plan
How to build digital skills.
Digital Commerce
Digital Readiness
Quick Tip
Build partnerships with peer businesses
How to cultivate external contacts to develop new offerings.
Collaborative tools & analytics
Digital Readiness
Quick Tip
Monitor online presence
How to create strong digital basics.
Collaborative tools & analytics
Planning
Quick Tip
Instil a positive, can-do approach to future plans
How to change mindset around future planning.
Ambition
Planning
Quick Tip
Find affordable technology suppliers
How to make ambitious investments in new technology.
Ambition
Planning
Quick Tip
Communicate your USP to customers
How to create a distinct offering.
Ambition
Digital Readiness
Quick Tip
Prioritise investment based on long-term business goals
How to establish a research and development budget and strategy.
Collaborative tools & analytics
People & Team
Quick Tip
Use a structured progress review process
How to review staff performance.
Performance management
Digital Readiness
Quick Tip
Invest in technology that meets customer needs and drives revenue
How to adopt digital for customer management.
Digital Commerce
Leadership & Strategy
Quick Tip
Hire people who share the company’s vision
How to align commitment to vision and values.
Vision & Values
People & Team
Quick Tip
Motivate high-performers
How to create development opportunities.
Motivation
People & Team
Quick Tip
Ensure your targets are relevant
How to define “good” performance.
Performance management
Planning
Quick Tip
Utilise face-to-face networking
How to develop external contacts.
Ambition
Planning
Quick Tip
Create your company’s USP
How to create a distinct offering.
Ambition