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Digital Readiness
Quick Tip
Build partnerships with peer businesses
How to cultivate external contacts to develop new offerings.
Collaborative tools & analytics
Digital Readiness
Quick Tip
Prioritise investment based on long-term business goals
How to establish a research and development budget and strategy.
Collaborative tools & analytics
People & Team
Quick Tip
Use a structured progress review process
How to review staff performance.
Performance management
People & Team
Quick Tip
Link rewards to performance
How to recognise effort in different ways.
Motivation
People & Team
Quick Tip
Respond to performance measures in a clear way
How to measure performance.
Performance management
People & Team
Quick Tip
Use employee surveys
How to motivate and engage your employees.
Motivation
Leadership & Strategy
Quick Tip
Identify and analyse the problems you are looking at to find the root cause
How to take a structured approach.
Leadership Behaviours
Digital Readiness
Quick Tip
Make the customer journey easier and simpler
How to adopt digital for customer management.
Digital Commerce
Planning
Quick Tip
Develop a networking culture
How to develop external contacts.
Ambition
Digital Readiness
Quick Tip
Ring-fence spending on research and development annually
How to establish a research and development budget and strategy.
Collaborative tools & analytics
Digital Readiness
Quick Tip
Capture cost savings and information benefits
How to digitise your supply chain.
Digital Commerce
People & Team
Quick Tip
Establish development goals
How to create a training culture.
Talent development
People & Team
Quick Tip
Make development goals actionable
How to create a training culture.
Talent development
Digital Readiness
Quick Tip
Establish a strong online presence
How to create strong digital basics.
Collaborative tools & analytics
Planning
Quick Tip
Instil a positive, can-do approach to future plans
How to change mindset around future planning.
Ambition
Planning
Quick Tip
Ensure targets are clearly assigned to individuals
How to ensure employees buy in to targets.
Target Setting
People & Team
Quick Tip
Measure success and talk about improvement
How to review staff performance.
Performance management
Digital Readiness
Quick Tip
Build partnerships with universities and research bodies
How to cultivate external contacts to develop new offerings.
Collaborative tools & analytics
People & Team
Quick Tip
Track performance throughout the year
How to measure performance.
Performance management
People & Team
Quick Tip
Establish a brand and relevant marketing
How to ensure you recruit to succeed.
Talent development
Leadership & Strategy
Quick Tip
Reward staff who live your values
How to align commitment to vision and values.
Vision & Values
People & Team
Quick Tip
Monitor skills development
How to create a training culture.
Talent development
Leadership & Strategy
Quick Tip
Engage employees in your vision
How to create a meaningful vision or set of values.
Vision & Values
Digital Readiness
Quick Tip
Take steps to identify areas of risk and protect your business from cyber-crime
How to develop the use of business data.
Digital Commerce