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Digital Readiness
Quick Tip
Make the customer journey easier and simpler
How to adopt digital for customer management.
Digital Commerce
Digital Readiness
Quick Tip
Train managers for a digital strategy
How to build digital skills.
Digital Commerce
People & Team
Quick Tip
Create an action plan to improve individual performance
How to review staff performance.
Performance management
Planning
Quick Tip
Decide what data is needed to prioritise investments
How to make ambitious investments in new technology.
Ambition
Planning
Quick Tip
Use LinkedIn to build networks
How to develop external contacts.
Ambition
Planning
Quick Tip
Base targets on bottom-up estimates
How to develop a target-setting process.
Target Setting
Leadership & Strategy
Quick Tip
Hire people who share the company’s vision
How to align commitment to vision and values.
Vision & Values
People & Team
Quick Tip
Use employee surveys
How to motivate and engage your employees.
Motivation
Digital Readiness
Quick Tip
Use digital to make existing processes more efficient and productive
How to adopt general ICT solutions.
Digital Commerce
People & Team
Quick Tip
Use new technology to crowdsource your team’s ideas
How to motivate and engage your employees.
Motivation
Digital Readiness
Quick Tip
Work with government-backed innovation groups
How to cultivate external contacts to develop new offerings.
Collaborative tools & analytics
Digital Readiness
Quick Tip
Monitor online presence
How to create strong digital basics.
Collaborative tools & analytics
Digital Readiness
Quick Tip
Make sure your data is safe
How to develop the use of business data.
Digital Commerce
Leadership & Strategy
Quick Tip
Find a mentor who can help provide an objective view and effective advice
How to engage with mentors or use advice.
Leadership Behaviours
People & Team
Quick Tip
Recognise employee achievements openly
How to recognise effort in different ways.
Motivation
People & Team
Quick Tip
Use a structured progress review process
How to review staff performance.
Performance management
Planning
Quick Tip
Assess digital strengths and weaknesses
How to make ambitious investments in new technology.
Ambition
Digital Readiness
Quick Tip
Capture cost savings and information benefits
How to digitise your supply chain.
Digital Commerce
Digital Readiness
Quick Tip
Understand the value and application of your business data
How to develop the use of business data.
Digital Commerce
Digital Readiness
Quick Tip
Create specific projects for apprentices to optimise efforts
How to engage employees in research and development process.
Collaborative tools & analytics
Planning
Quick Tip
Make target progress visible
How to ensure employees buy in to targets.
Target Setting
People & Team
Quick Tip
Optimise your recruitment strategy
How to ensure you recruit to succeed.
Talent development
Digital Readiness
Quick Tip
Create a digital skills plan
How to build digital skills.
Digital Commerce
Leadership & Strategy
Quick Tip
Lead and implement change effectively
How to take a structured approach.
Leadership Behaviours