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Leadership & Strategy
Quick Tip
Use expert advice when you face a complex business issue
How to engage with mentors or use advice.
Leadership Behaviours
Digital Readiness
Quick Tip
Use digital to make existing processes more efficient and productive
How to adopt general ICT solutions.
Digital Commerce
People & Team
Quick Tip
Respond to performance measures in a clear way
How to measure performance.
Performance management
People & Team
Quick Tip
Develop an effective staff onboarding process
How to ensure you recruit to succeed.
Talent development
Planning
Quick Tip
Ensure targets are clearly assigned to individuals
How to ensure employees buy in to targets.
Target Setting
Planning
Quick Tip
Base targets on bottom-up estimates
How to develop a target-setting process.
Target Setting
People & Team
Quick Tip
Optimise your recruitment strategy
How to ensure you recruit to succeed.
Talent development
Digital Readiness
Quick Tip
Invest in digital skills training
How to build digital skills.
Digital Commerce
Digital Readiness
Quick Tip
Create a digital roadmap for your business
How to put digital at the heart of your business.
Digital Commerce
People & Team
Quick Tip
Measure success and talk about improvement
How to review staff performance.
Performance management
People & Team
Quick Tip
Set targets and communicate how performance will be measured against these
How to measure performance.
Performance management
Planning
Quick Tip
Make target progress visible
How to ensure employees buy in to targets.
Target Setting
People & Team
Quick Tip
Check employee numbers and skills
How to determine what talent is needed.
Talent development
Leadership & Strategy
Quick Tip
Engage employees in your vision
How to create a meaningful vision or set of values.
Vision & Values
Digital Readiness
Quick Tip
Recognise that digital is not merely an IT support function
How to put digital at the heart of your business.
Digital Commerce
Leadership & Strategy
Quick Tip
Reward staff who live your values
How to align commitment to vision and values.
Vision & Values
People & Team
Quick Tip
Create an effective employee integration process
How to determine what talent is needed.
Talent development
Digital Readiness
Quick Tip
Take steps to identify areas of risk and protect your business from cyber-crime
How to develop the use of business data.
Digital Commerce
Leadership & Strategy
Quick Tip
Use a reliable and structured problem-solving methodology to help solve problems
How to take a structured approach.
Leadership Behaviours
Digital Readiness
Quick Tip
Ring-fence spending on research and development annually
How to establish a research and development budget and strategy.
Collaborative tools & analytics
Planning
Quick Tip
Set aspirational targets
How to develop a target-setting process.
Target Setting
People & Team
Quick Tip
Establish a brand and relevant marketing
How to ensure you recruit to succeed.
Talent development
Digital Readiness
Quick Tip
Develop the use of digital platforms
How to develop the use of business data.
Digital Commerce
Leadership & Strategy
Quick Tip
Make sure you act on employee feedback in different ways
How to engage employees in your business culture and performance.
Leadership Behaviours