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Leadership & Strategy
Quick Tip
Encourage employee suggestions and feedback
How to engage employees in your business culture and performance.
Leadership Behaviours
Planning
Quick Tip
Create incentives for meeting specific targets
How to ensure employees buy in to targets.
Target Setting
People & Team
Quick Tip
Use employee surveys
How to motivate and engage your employees.
Motivation
Planning
Quick Tip
Decide what data is needed to prioritise investments
How to make ambitious investments in new technology.
Ambition
Planning
Quick Tip
How to keep up with technological changes
How to create a distinct offering.
Ambition
People & Team
Quick Tip
Check employee numbers and skills
How to determine what talent is needed.
Talent development
Planning
Quick Tip
Review business goals regularly
How to change mindset around future planning.
Ambition
Digital Readiness
Quick Tip
Recognise that digital is not merely an IT support function
How to put digital at the heart of your business.
Digital Commerce
Digital Readiness
Quick Tip
Invest in technology that meets customer needs and drives revenue
How to adopt digital for customer management.
Digital Commerce
Digital Readiness
Quick Tip
Create a digital roadmap for your business
How to put digital at the heart of your business.
Digital Commerce
People & Team
Quick Tip
Set targets and communicate how performance will be measured against these
How to measure performance.
Performance management
Planning
Quick Tip
Assess digital strengths and weaknesses
How to make ambitious investments in new technology.
Ambition
Digital Readiness
Quick Tip
Ring-fence spending on research and development annually
How to establish a research and development budget and strategy.
Collaborative tools & analytics
Planning
Quick Tip
Ensure targets are clearly assigned to individuals
How to ensure employees buy in to targets.
Target Setting
Planning
Quick Tip
Base targets on bottom-up estimates
How to develop a target-setting process.
Target Setting
Leadership & Strategy
Quick Tip
Create a positive and healthy working culture – and communicate it widely
How to engage employees in your business culture and performance.
Leadership Behaviours
People & Team
Quick Tip
Establish your company direction
How to determine what talent is needed.
Talent development
Digital Readiness
Quick Tip
Train managers for a digital strategy
How to build digital skills.
Digital Commerce
Digital Readiness
Quick Tip
Define your digital vision
How to put digital at the heart of your business.
Digital Commerce
Leadership & Strategy
Quick Tip
Review your values and vision as you grow and develop
How to communicate your vision or values.
Vision & Values
People & Team
Quick Tip
Develop employees’ team spirit
How to recognise effort in different ways.
Motivation
Planning
Quick Tip
Communicate your USP to customers
How to create a distinct offering.
Ambition
Leadership & Strategy
Quick Tip
Walk the talk
How to communicate your vision or values.
Vision & Values
Digital Readiness
Quick Tip
Work with government-backed innovation groups
How to cultivate external contacts to develop new offerings.
Collaborative tools & analytics