Back

Employee engagement

Performance management

Determine what “good” means

How to define “good” performance.

Define clear performance targets for staff which are aligned with your company’s goals. It can be hard to decide which key performance indicators (KPIs) are right for your business beyond profit. The balanced scorecard approach suggests setting targets for each of four categories: financial, customer, process and people. Don’t use too many KPIs, however, or you risk losing focus. Choose a narrow set of metrics that you can report on and which provide a high-level view of your company’s performance.

This site uses cookies. By continuing to browse, you are agreeing to use our site cookies. 

On a scale of 1-5, how useful have you found our content?

Not so useful
Very useful