Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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Commercial excellence
Article
Marketing on a shoestring – the creative ways to get your company’s name out there
From flash mobs to listing on Groupon, discover how four innovative SMEs embraced marketing on a shoestring to great success and carved out new ways of acquiring customers.
Marketing and sales
Digitisation
Video
Embracing “productivity to survive” helped one firm compete with multinationals
Wanting to free up more time so the business can target winning more work, Spencer Fereday talks Be the Business through his efforts to become more productive and compete with multinationals in a very challenging sector.
Business operations technology
Leadership
Article
Beating a divisive culture helped us improve as leaders
Pork scratchings brand Snaffling Pig faced the challenge of reconciling a divisive culture among staff – one solved through uniting on the same vision.
Management behaviours
Leadership
Video
A day in the life with: Ceviche founder Martin Morales
Peruvian chef and entrepreneur Martin Morales guides us through a typical day within his Ceviche Family restaurant group, explaining how little changes make all the difference.
Management behaviours
Leadership
Article
Look to philanthropy for your company’s values
If you run a business and don't yet have a set of company values, the area of philanthropy can offer extremely rich pickings suggests Rachel Clacher.
Vision and values
Leadership
Article
A look at why productivity really matters for UK businesses
While many in the small and medium-sized business (SME) community might associate productivity with manufacturing and "output per hour", there are a number of less direct contributing factors.
Management behaviours
Leadership
Article
Let new employees see how the whole business works
Suresite's Geoff Oldham makes sure that all new employees are introduced to managers to get an understanding of what the different departments do and, in turn, see the bigger picture in which they can play a part.
Vision and values
Employee engagement
Article
Implement a flat management structure
Shadow Robot’s managing director Rich Walker was so determined to develop his nascent managerial skills that he joined a business growth development course.
Talent development
Commercial excellence
Article
Countries in focus: How the Irish economy took a hit but came out the other side fighting fit
It’s weathered crippling recessions and struggled with an uncompetitive currency, but now the Irish economy is booming and producing highly-productive small and medium-sized businesses.
Expanding and exporting
Leadership
Article
Brand values – a bit of necessary navel gazing
Despite not initially being a fan of brand values, Rotageek CEO Chris McCullough was converted to their value and ended up with a functional document to lead future growth.
Vision and values
Operational efficiency
Article
Are you managing your freelance team as effectively as possible?
While it often makes sense to engage with a freelance team or temporary workers, three creative SMEs tell what needs to be done differently – and what should remain the same - to get them working efficiently.
Labour agility
Employee engagement
Article
Don’t fret about the costs – consider the motivation gains
"Company rewards schemes do come at a cost, but also help form the corporate culture, attract talented people and maintain job retention at high levels”, said Dave Barnett, who believes strongly in motivation strategies.
Motivation
Commercial excellence
Video
Louise Fowler – Engaging your staff to deliver for your customers
Louise Fowler is chief customer and marketing officer at The Post Office. She explained the importance of your business focusing on delivering for customers.
Marketing and sales
Employee engagement
Article
It pays to talk about underperformance
When underperformance has been identified then the best approach is to discuss with employees why they are struggling shares Sarah Penn, Chief Executive of Outstanding Branding.
Performance management
Operational efficiency
Video
Know your customers and inspire your people
Louise Fowler is chief customer and marketing officer at The Post Office, and has spent a quarter of a century working with some of Britain’s leading brands.
Shop floor management
Employee engagement
Article
We keep our staff constantly intellectually challenged
Technical consultancy Amido has turned work down because it didn’t feel that it would keep its employees fully engaged or intellectually challenged, and makes sure staff are involved with client negotiations from the outset.
Motivation
Operational efficiency
Article
Practical operational changes made Start-rite 83 per cent more efficient
It’s a family-owned shoe brand that has been around since the end of the 18th century, but it took an outsider’s perspective to truly prepare Start-rite for the rise of ecommerce.
Continuous improvement
Employee engagement
Article
Building a cost-effective training culture requires knowledge sharing
Developing an internal training culture is essential to keep employees engaged, motivated and productive. Be the Business spoke to three companies, each of which have taken different approaches to training staff.
Talent development
Operational efficiency
Article
Weighing up quick business wins with longer-burn strategies
It may be tempting to launch into a series of grand plans designed to catapult your company to the next level, but ignoring quick business wins could mean you struggle with momentum.
Continuous improvement
Digitisation
Article
Successful business process outsourcing comes down to asking the right questions
Whilst it can be tempting go all in on business process outsourcing to keep internal costs down, decision makers need to think about where knowledge gaps exist and how the situation might change as a company expands.
Business operations technology
Commercial excellence
Article
Five SME leaders explain how they picked the best social media platform for their business
From LinkedIn to Pinterest, picking the best social media platform for your business comes down to aligning it with the values, interests and demographic of your customers.
Marketing and sales
Commercial excellence
Article
From the coal face: Speaking up saw one digital content executive rewrite her job spec
Realising there was an opportunity for the company she worked for to better leverage digital content, Clarissa Bloom took an idea to her boss and has now undergone a comprehensive job role overhaul off the back of it.
Marketing and sales
Operational efficiency
Article
It’s The Small Things: PureGym CEO Humphrey Cobbold
PureGym CEO Humphrey Cobbold shares his approach to thinking small in pursuit of business improvement as part of our "It's The Small Things" podcast.
Continuous improvement
Commercial excellence
Article
The businesses selling into unusual export countries
Libya, Jordan, Senegal and the Philippines – all unusual export countries British SMEs are doing business with. Be the Business looked at how each of these companies selected the right trading nations and what was crucial in de-risking the process.
Expanding and exporting