Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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Sales & Growth
Article
This firm is seeking new revenue streams amidst the chaos
Finnmark Sauna planned to maintain its rate of expansion in 2020, and the founders are using new revenue streams to ensure coronavirus doesn't slow them down.
Digital Readiness
Article
Customers will always appreciate transparency
For energy suppliers Octopus, transparency to customers has been a priority since day one, and today when people have a complaint it is their CEO Greg Jackson whose email they will see when sending in details of whatever is bothering them.
Digital Commerce
Planning
Article
Coronavirus: How to establish business continuity during the pandemic
Business continuity planning helps your business to retain some normality in the event of a major disruption. Follow our step-by-step guide to staying on track during the pandemic.
Leadership & Strategy
Article
Go behind the scenes at The Headland Hotel
It’s one of the most iconic hotels in all of Cornwall, with a history dating back over 100 years, but Darryl Reburn and the team at The Headland Hotel have a decidedly modern approach to business.
Leadership Behaviours
Leadership & Strategy
Article
Practical operational changes made Start-rite 83 per cent more efficient
It’s a family-owned shoe brand that has been around since the end of the 18th century, but it took an outsider’s perspective to truly prepare Start-rite for the rise of ecommerce.
Leadership Behaviours
Leadership & Strategy
Article
The highs and lows of thriving as a business in a pandemic
Tonic Health founder Sunna van Kampen looks back on the coronavirus outbreak period and explains what he's learnt from a 1000 per cent demand increase.
Leadership Behaviours
People & Team
Article
The big business practices that have helped small tech firms succeed
Big business practices like Objectives and Key Results (OKRs) and self-management can drive rapid growth in small tech businesses.
Talent development
People & Team
Video
Matthew Thomson of Fifteen Cornwall says drawing on your team’s knowledge can drive up productivity
Matthew Thomson of Fifteen Cornwall explains how important it is to draw on your employees’ expertise – especially what they know about your customers.
Talent development
People & Team
Article
Catering to modern day shoppers on the high street
Household names are falling in record numbers as brands fail to provide an offering that resonates with modern-day shoppers on the high street. But there is hope, if a different approach is taken.
Talent development
People & Team
Article
Linking innovative performance evaluation schemes with the company culture
Employees, especially millennials, are seeking new ways of working, so companies need to look beyond traditional forms of performance evaluation recommended Ian Hughes.
Performance management
People & Team
Article
How to stop your employee talent from leaving the business
You spend all that time, money and effort securing the best hires and then your employee talent decides to leave well before you’d like them to. Find out how two very different businesses keep their best.
Talent development
Leadership & Strategy
Article
Do you really know what makes your business remarkable?
Martin Morales, CEO and founder of Ceviche Family, shares his top tips for building a remarkable business built on memorable customer experiences.
Support your employees
Sales & Growth
Article
A small business retail story: Why coronavirus won’t be the end of Papersmiths
Papersmiths founder Sidonie Warren tells her coronavirus story from her spare bedroom, surrounded by neat stacks of notebooks, journals and greetings cards.
Sales & Growth
Article
When does it make sense to turn work down?
Making the decision to turn work down is agonising. But focusing on your USP and profitable business is essential. So, when should you turn work down?
Marketing & Sales
Leadership & Strategy
Article
Bigger business collaboration helped Trunki de-risk development
How do you reduce the risk that comes with launching a new product? Kids’ travel company Trunki found success by taking a embracing business collaboration.
Develop external contacts with the aim of developing new products / services
Article
I’ve been in hospitality for 30 years, but I never stop learning
As MD of Dukes Collection, a boutique hotel in London and Dubai, Debrah Dhugga has developed a keen eye for what customers are really looking for.
People & Team
Article
Are you managing your freelance team as effectively as possible?
While it often makes sense to engage with a freelance team or temporary workers, three creative SMEs tell what needs to be done differently – and what should remain the same - to get them working efficiently.
Talent development
People & Team
Article
What happens when you think you’ve hired the wrong person?
If you discover you have hired the wrong person should you cut ties or take time to mould them into the worker you need?
Talent development
Leadership & Strategy
Article
What vision and values building really teaches you
Sometimes it's the journey that teaches the most about your destination – at least that’s how I feel having been part of a vision and values building process.
Vision & Values
Leadership & Strategy
Article
How leadership skills programmes helped founders find focus
Two tech founders pursued executive education to improve their leadership skills. Learning from experts and peers proved to be an invaluable experience.
Leadership Behaviours
Leadership & Strategy
Article
It’s The Small Things: PureGym CEO Humphrey Cobbold
PureGym CEO Humphrey Cobbold shares his approach to thinking small in pursuit of business improvement as part of our "It's The Small Things" podcast.
Structure your approach
Planning
Article
Rapid innovation in a traditional sector
Lockdown for business owners Mark Holden and Tom Jenkinson mandated a period of rapid innovation – and a glimpse of an interesting new world.
Article
From an experienced leader to a new one
Liz Smith, MD with LG Printing, looks back to her first difficult years as a leader and offers some leadership advice to her younger self.
Planning
Article
Define your business USP so it isn’t just hypothetical jargon
The easiest place to start talking about your company is probably the business USP – what makes your product or service different? But it’s difficult to define a USP that doesn't rely on industry buzzwords or hypothetical jargon.
Ambition