Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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People & Team
Article
Coronavirus: How to set up remote working in times of crisis
With many employees working from home to prevent the spread of coronavirus, it's crucial to get your remote working system in place quickly to minimise business disruption.
Sales & Growth
Video
Louise Fowler – Engaging your staff to deliver for your customers
Louise Fowler is chief customer and marketing officer at The Post Office. She explained the importance of your business focusing on delivering for customers.
Marketing & Sales
People & Team
Article
Be innovative to retain your best staff
Keeping talented staff members in your company means accepting that traditional working conditions and standards may no longer apply, believes entrepreneur Callum Negus-Fancey.
Talent development
Digital Readiness
Article
How startups can help your company develop new ideas
Charlie Bradshaw, founder and CEO of product design and manufacturer Matrix APA, understands the value of collaborating with startups as an opportunitiy to further develop his own company.
Collaborative tools & analytics
Leadership & Strategy
Article
If you’re not learning from competitors then how can you ever improve?
Businesses adept at learning from competitors are always looking for ways to improve, whether that’s avoiding the mistakes close counterparts make or exploiting industry trends to stay ahead of the pack.
Leadership Behaviours
People & Team
Article
Cancelling scheduled meetings boosts productivity and creativity
SME leaders are ditching scheduled meetings to boost productivity and creativity. We spoke to two business owners about the benefits and their advice.
Talent development
People & Team
Article
The secrets behind The Pig Hotel success
It’s iconic buildings and eye-catching kitchen garden food have seen it become a darling of the UK hospitality scene, but what is it that really makes The Pig Hotel stand out from competitors?
Talent development
Sales & Growth
Article
Are you thinking about your direct-to-consumer relationships enough?
With retailers, pubs and restaurants forced into closure, businesses around the UK are having to pay more attention to direct-to-consumer sales.
Digital Readiness
Article
How two UK SMEs harnessed staff creativity to fuel innovation
Want to ensure every kernel of staff creativity has the opportunity to make a positive impact? It's easy to get everybody involved in a micro business, but organisational layers can stifle creativity as you grow.
Collaborative tools & analytics
People & Team
Article
How to monitor your best performing staff and empower them
While most focus may go on dealing with members of staff not pulling their weight, business leaders must be careful to not ignore their best performing staff who are the most important assets.
Talent development
Digital Readiness
Article
What we learned from using Slack for the first time
Devotees say Slack increases productivity, communication and transparency. But is it all it’s cracked up to be? Business owners share their experience.
Digital Commerce
People & Team
Article
How businesses in the hospitality market are thinking differently
Two different hospitality firms explain why a sense of community helps stand out and how bringing luxury services to people's doors makes the difference.
Talent development
Sales & Growth
Article
Honing the company offering using customer feedback
While there have never been more ways for comments – be it positive or negative – to be given on products or services, customer feedback can be a powerful tool, if used wisely.
Marketing & Sales
Sales & Growth
Article
My business setup doesn’t allow for furloughing
Leon Edwards, MD DisplayMode, had to think quickly to avoid his business going under after realising furloughing wasn’t an option he could utilise.
Expanding & Exporting
Planning
Article
What happens when your business plan runs off course?
A business plan is crucial to long-term success. Yet unexpected events can throw things off track. Here's what to do when things start going wrong.
Target Setting
Leadership & Strategy
Article
How to find work-life balance in family businesses
Family businesses provide a feeling of togetherness but differences in opinion can wreak havoc on relationships. Business owners share their advice.
Leadership Behaviours
Planning
Article
A design process tapping into customer needs to develop products
Whether it's launching a new product or improving an existing one, market research is essential. Trunki puts customers at the heart of its design process.
Change your mindset around future planning
Digital Readiness
Article
Good customer service interactions can be PR gold
Whilst it should be approached with a degree of trepidation, perhaps – lest social media misinterpret your good intentions – it is sometimes the case that positive PR can come from a personalised response to a customer's query.
Digital Commerce
Leadership & Strategy
Article
A shared approach to a charitable initiative can bring a team together
When Nick Gold, MD of motivational and after-dinner speakers agency Speakers Corner (speakerscorner.co.uk) wanted to introduce a charitable initiative into the workplace he considered two approaches.
Vision & Values
Sales & Growth
Article
How pop-ups provided a gateway into new cities
Board game café business Chance & Counters took the leap and opened a second site after 18 months, but not before some clever pop-up related research.
Identify target markets
Planning
Article
How a drive for innovation turned Trunki into a global brand
Since launching in 2006, Trunki has grown into one of the most recognisable global brands in the travel space. Staying innovative was key to this progress.
Create a distinct offering
People & Team
Article
Meet the businesses that pool employee evaluation
Regularly evaluating the performance of your staff can help a business better meet individual and collective targets. We talk to two companies developing new employee evaluation techniques to engage with staff about their tasks and expectations.
Performance management
Leadership & Strategy
Article
Struggling SMEs brush up on survival skills
A look at SMEs which are struggling to survive following a decline in revenue and a drop in customer demand during the coronavirus pandemic.
Leadership Behaviours
People & Team
Article
Lay the groundwork now so your staff can assume extra responsibility in the future
If junior members are staff are expected to eventually take a step up and start embracing extra responsibility then training and skill development must be part of their day-to-day lives, as Be the Business found out from three forward-thinking SMEs.
Talent development