Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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Sales & Growth
Article
One size doesn’t fit all: Trunki’s method for identifying export markets
Most companies wait until they’ve conquered the domestic market before targeting export markets. But Trunki had to think quickly when requests grew.
Identify target markets
Digital Readiness
Article
Customers will always appreciate transparency
For energy suppliers Octopus, transparency to customers has been a priority since day one, and today when people have a complaint it is their CEO Greg Jackson whose email they will see when sending in details of whatever is bothering them.
Digital Commerce
People & Team
Article
Using role-play in job interviews helps test instinct
When finding staff with a industry passion and the right customer-facing skills became a challenge for Chance & Counters it used quirky job interviews.
Recruit to succeed
Leadership & Strategy
Article
Making your company vision and values stick in the long term
There may be excitement and engagement early on in a venture’s life, but how's does a company vision and its values become engrained and future-proofed? Be the Business found out.
Vision & Values
People & Team
Video
Know your customers and inspire your people
Louise Fowler is chief customer and marketing officer at The Post Office, and has spent a quarter of a century working with some of Britain’s leading brands.
Talent development
Leadership & Strategy
Article
How do family businesses tackle the subject of vision and values?
Company values guide businesses through different generations. But new leaders need to innovate. We talk to family-owned companies about their vision.
Vision & Values
Planning
Article
Your coronavirus cash conservation checklist
With so much uncertainty around how long the impact of coronavirus will last, cash conservation will decide how your business gets through the outbreak.
Digital Readiness
Article
How two UK SMEs harnessed staff creativity to fuel innovation
Want to ensure every kernel of staff creativity has the opportunity to make a positive impact? It's easy to get everybody involved in a micro business, but organisational layers can stifle creativity as you grow.
Collaborative tools & analytics
Planning
Article
Coronavirus: Managing your business cash flow
The delicate balance between sales, creditors and debtors has been disrupted by coronavirus. Finding ways to manage cash flow has never been more important.
Digital Readiness
Article
How to ensure ongoing personal development
The role of business leaders continually evolves as a company grows. This means you need to ensure ongoing personal development and continually learn new skills knows Lisa Forde, Director of Dotty about Paper.
Collaborative tools & analytics
Leadership & Strategy
Article
Hibernating SMEs work out how to get going again
The challenges and opportunities for SMEs hibernating since the coronavirus pandemic forced doors to close are numerous. We look at how to tackle them.
Leadership Behaviours
Planning
Article
How Chance & Counters used personal experience to carve out a niche
Board game café Chance & Counters was founded on a simple belief that most business owners can relate to – that something could be done better.
Create a distinct offering
Leadership & Strategy
Article
Coronavirus: How to come up with new revenue streams
While there is lots of government business support available during the coronavirus outbreak, it may be time to start thinking about new revenue streams.
Leadership & Strategy
Article
Learnings from a 133 year-old family bakery business
An Open Business Days event gave 30 family firms the chance to extract learnings from Frank Roberts & Sons, a fifth generation bakery operation.
Seek external advice
Leadership & Strategy
Article
Restaurant Nathan Outlaw shakes up industry norms
As the only two Michelin-starred fish restaurant in the UK, Ian Dodgson is always having to think about creative improvements at Restaurant Nathan Outlaw.
Support your employees
Leadership & Strategy
Article
How to build a self-managing business
Pete Fraser has never been one for micro-managing and has built a self-managing business that let's him get his head out of the sound more often than most.
Improve your own leadership capabilities
Leadership & Strategy
Article
The highs and lows of thriving as a business in a pandemic
Tonic Health founder Sunna van Kampen looks back on the coronavirus outbreak period and explains what he's learnt from a 1000 per cent demand increase.
Leadership Behaviours
Leadership & Strategy
Article
The different approaches taken to communicating vision and values
Taking the vision and values a company develops from the drawing board and into the workplace is easier said than done – but there are some proven strategies for communicating vision and making values stick.
Vision & Values
Planning
Article
Define your business USP so it isn’t just hypothetical jargon
The easiest place to start talking about your company is probably the business USP – what makes your product or service different? But it’s difficult to define a USP that doesn't rely on industry buzzwords or hypothetical jargon.
Ambition
Leadership & Strategy
Article
Let new employees see how the whole business works
Suresite's Geoff Oldham makes sure that all new employees are introduced to managers to get an understanding of what the different departments do and, in turn, see the bigger picture in which they can play a part.
Vision & Values
Sales & Growth
Article
Honing the company offering using customer feedback
While there have never been more ways for comments – be it positive or negative – to be given on products or services, customer feedback can be a powerful tool, if used wisely.
Marketing & Sales
Article
From an experienced leader to a new one
Liz Smith, MD with LG Printing, looks back to her first difficult years as a leader and offers some leadership advice to her younger self.
Leadership & Strategy
Video
Ryan Anderson of Pendle Doors believes that company culture is central to business success
Ryan Anderson is operations manager at Pendle Doors, based in Darwen, Lancashire. Pendle Doors makes modern, contemporary doors, quality fire doors and custom doors for the construction industry.
Leadership Behaviours
Leadership & Strategy
Article
Coronavirus: How to check which government support you can access
An raft of government support for business measures have been announced to help firms overcome coronavirus impacts. Here's what you need to know.