Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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Sales & Growth
Article
Honing the company offering using customer feedback
While there have never been more ways for comments – be it positive or negative – to be given on products or services, customer feedback can be a powerful tool, if used wisely.
Marketing & Sales
People & Team
Video
Bronwen Bamber of Butlers Farmhouse Cheeses believes engaging your team brings success
Bronwen Bamber is new product development manager at Butlers Farmhouse Cheeses in Lancashire, a family business dedicated to making the very best handmade British farmhouse cheeses.
Motivation
Sales & Growth
Article
One size doesn’t fit all: Trunki’s method for identifying export markets
Most companies wait until they’ve conquered the domestic market before targeting export markets. But Trunki had to think quickly when requests grew.
Identify target markets
People & Team
Article
How to monitor your best performing staff and empower them
While most focus may go on dealing with members of staff not pulling their weight, business leaders must be careful to not ignore their best performing staff who are the most important assets.
Talent development
People & Team
Article
Be innovative to retain your best staff
Keeping talented staff members in your company means accepting that traditional working conditions and standards may no longer apply, believes entrepreneur Callum Negus-Fancey.
Talent development
Leadership & Strategy
Article
Struggling SMEs brush up on survival skills
A look at SMEs which are struggling to survive following a decline in revenue and a drop in customer demand during the coronavirus pandemic.
Leadership Behaviours
Leadership & Strategy
Article
Brand values – a bit of necessary navel gazing
Despite not initially being a fan of brand values, Rotageek CEO Chris McCullough was converted to their value and ended up with a functional document to lead future growth.
Vision & Values
Leadership & Strategy
Article
33 deliverables to stand out in the hospitality sector
Strategic planning is crucial to succeed in the competitive hospitality industry. Jon Yantin, a senior hospitality strategist at Stake Concepts, shares with us his framework for launching new businesses and reinvigorating existing ones.
Planning
Article
The secret to hospitality success? Creating a welcoming space
Many board game cafés have a reputation for being unwelcoming to gaming newcomers. Chance & Counters set out to become a different kind of business.
Create a distinct offering
People & Team
Article
Are you managing your freelance team as effectively as possible?
While it often makes sense to engage with a freelance team or temporary workers, three creative SMEs tell what needs to be done differently – and what should remain the same - to get them working efficiently.
Talent development
People & Team
Article
Looking after employee mental health during the coronavirus outbreak – 12 tips for leaders
Access 12 actionable tips for small business leaders looking to support employee mental health and wellbeing during the coronavirus crisis and beyond.
Motivation
People & Team
Article
Experimenting with cost-effective perks and rewards
Providing perks and rewards to employees can help create a happier, more motivated and united workforce. Be the Business spoke to three companies about what is offered – from office ski-trips to street parties, and from health monitors and pension provision.
Motivation
People & Team
Article
The big business practices that have helped small tech firms succeed
Big business practices like Objectives and Key Results (OKRs) and self-management can drive rapid growth in small tech businesses.
Talent development
People & Team
Article
Using an alternative performance appraisal can help improve staff retention
Choosing an alternative performance appraisal method can help with more than goal setting – it can help with employee retention and wellbeing too.
Performance management
Leadership & Strategy
Article
How to manage a six-fold increase in demand – the challenges and opportunities of thriving in a pandemic
Cash flow forecasting firm Float has seen a six-fold increase in demand during coronavirus. CEO Colin Hewitt explains how he's met that increase in demand.
Leadership Behaviours
Leadership & Strategy
Article
The different interpretations of vision and values in business
They're discussed a lot in terms of their importance in setting a successful strategy, but interpretations of vision and values are often unique to each company and leader. Be the Business digs a little deeper.
Vision & Values
Sales & Growth
Article
Simplified customer interaction is key
It is important for companies to think about the way how their customers want to interact and make it as easy as possible.
Marketing & Sales
Leadership & Strategy
Article
Practical operational changes made Start-rite 83 per cent more efficient
It’s a family-owned shoe brand that has been around since the end of the 18th century, but it took an outsider’s perspective to truly prepare Start-rite for the rise of ecommerce.
Leadership Behaviours
Digital Readiness
Article
Delighting consumers with an innovative customer service strategy
From providing a direct link to the CEO to incentivising feedback, innovative customer service approaches are worth taking the time to devise and execute – as Be the Business found out.
Digital Commerce
Digital Readiness
Article
Successful business process outsourcing comes down to asking the right questions
Whilst it can be tempting go all in on business process outsourcing to keep internal costs down, decision makers need to think about where knowledge gaps exist and how the situation might change as a company expands.
Digital Commerce
Leadership & Strategy
Article
Coronavirus: How to negotiate with your landlord during the outbreak
With coronavirus uncertainty, you may be thinking about the best way to negotiate with your landlord about future rent. Here's how businesses should do it.
Leadership & Strategy
Article
Communicating vision and values to a scattered team
Despite having a dispersed team – 85 marketing directors who work part-time for businesses all around the UK – Clare Methven knows they all sing from the same hymn sheet.
Vision & Values
People & Team
Article
Implement a flat management structure
Shadow Robot’s managing director Rich Walker was so determined to develop his nascent managerial skills that he joined a business growth development course.
Talent development
Article
Did you choose the right video conferencing technology?
Explores ten factors SME might need to consider when choosing a video conferencing service to meet their needs post-coronavirus.