Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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People & Team
Article
Why hiring for passion, not just experience, can be transformational
While it may be tempting to de-risk recruitment by prioritising academic achievement and work experience, hiring for passion can help populate your company with the kind of people who will live and breathe the business.
Motivation
Planning
Article
Help de-risk business growth by taking these simple steps
Ambition needs to be tempered with practical steps to de-risk growth. Entrepreneurs share the approach they take to balance growth and sustainability.
Ambition
Planning
Article
SMART goals translate strategy into tangible targets
The SMART goals framework ensures objectives are meaningful. We look at best practice for creating, embedding and tying goals to the company’s mission.
Target Setting
People & Team
Video
How one of Britain’s leading hoteliers builds his teams
Tom Ross shares his experience as a leading hotelier at the helm of brands including The Pig Hotel Group and Hotel du Vin, focusing on why people are key.
Talent development
Planning
Article
How a drive for innovation turned Trunki into a global brand
Since launching in 2006, Trunki has grown into one of the most recognisable global brands in the travel space. Staying innovative was key to this progress.
Create a distinct offering
Article
From an experienced leader to a new one
Liz Smith, MD with LG Printing, looks back to her first difficult years as a leader and offers some leadership advice to her younger self.
Digital Readiness
Article
The most effective digital tools for growing businesses
The best business tools increase productivity and focus. Digital tools link teams, improve collaboration and act as personal organisers. We spoke to business owners about what’s worked for them.
Digital Commerce
Digital Readiness
Article
Good customer service interactions can be PR gold
Whilst it should be approached with a degree of trepidation, perhaps – lest social media misinterpret your good intentions – it is sometimes the case that positive PR can come from a personalised response to a customer's query.
Digital Commerce
Sales & Growth
Article
Focus on what makes you truly unique as a business
When brother and sister team Harry and Leah Lobek decided they couldn’t put off starting a business any longer, the two knew the concept needed to stand out in a crowded market. The end result, London Shell Co., definitely hits the mark there.
Marketing & Sales
Leadership & Strategy
Article
The honest leaders not afraid to admit they don’t know it all
While it may be tempting to lead from the front on all matters, honest leaders are those who recognise employees are often better at their role than they are – as two SME owners explained.
Leadership Behaviours
Sales & Growth
Article
From the coal face: Speaking up saw one digital content executive rewrite her job spec
Realising there was an opportunity for the company she worked for to better leverage digital content, Clarissa Bloom took an idea to her boss and has now undergone a comprehensive job role overhaul off the back of it.
Marketing & Sales
People & Team
Article
The secrets behind The Pig Hotel success
It’s iconic buildings and eye-catching kitchen garden food have seen it become a darling of the UK hospitality scene, but what is it that really makes The Pig Hotel stand out from competitors?
Talent development
People & Team
Video
Chris Mayne of Forsberg Services says it’s your culture which delivers your strategy
Chris Mayne is operations director at Forsberg Services, an engineering company based in Lancaster which specialises in producing high-precision navigation solutions for businesses across a range of sectors, including automotive, container ports, telecommunications and defence.
Motivation
Planning
Article
Executive education is a powerful tool for leaders
Business leaders have to keep learning. Working with peers and the management team is important, but executive education also plays a crucial role.
Ambition
Digital Readiness
Article
Let Google train your team in Google Analytics
While most SMEs agree that Google Analytics is a vitally important data tool founder of marketing agency Digital Clarity, Reggie James says that more than half of all companies are not very clear on how they should be using it.
Digital Commerce
People & Team
Article
Getting the best out of a workforce means not pigeonholing staff
Giving employees specific titles, roles and tasks may be tempting from an operations point of view, but by not pigeonholing staff two particular businesses have unlocked creativity and cultivated a collaborative approach to working.
Talent development
Digital Readiness
Article
Ecommerce insights from Mountain Warehouse and Emma Bridgewater
Having left the world of consultancy to carve out a career in retail, Kath Brown shared with Be the Business the ecommerce insights she picked up while working for outdoor apparel business Mountain Warehouse and ceramics brand Emma Bridgewater.
Digital Commerce
Digital Readiness
Article
Prioritising new business development
Yash Dubal, founder of A Y & J Solicitors, has chosen to seize the moment and come out fighting with exciting new business development and a marketing push.
People & Team
Article
Lunch break not a time to deliver results
Headforwards knows that motivational drop offs are linked to employees being constantly pressured to perform and deliver results, and that's why the company runs a series of lunch clubs for its employees.
Motivation
Planning
Article
How one founder is giving a helping hand where it’s needed most
When one of his clients ordered more work, Jublo founder Joshua Atkins saw the chance to do his bit in a time of crisis.
People & Team
Article
Using an alternative performance appraisal can help improve staff retention
Choosing an alternative performance appraisal method can help with more than goal setting – it can help with employee retention and wellbeing too.
Performance management
Planning
Article
Coronavirus cash flow crib sheet
Cash flow is going to be a big focus for all businesses the next 12 months. This article brings together expert advice, tips and best practices.
Planning
Video
A day in the life with: Ceviche founder Martin Morales
Peruvian chef and entrepreneur Martin Morales guides us through a typical day within his Ceviche Family restaurant group, explaining how little changes make all the difference.
Create a distinct offering
Digital Readiness
Article
Using strategic data isn’t as daunting as it might seem
Even if your company isn't of the digital variety, the volume of strategic data now at the fingertips of most business leaders can be quickly converted into practical improvement.
Digital Commerce