Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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Sales & Growth
Article
Coronavirus: Protecting customer relationships
There’s lots individual companies can be doing to protect customer relationships and revenue streams, even in cases where operations have had to be halted.
Marketing & Sales
Sales & Growth
Article
Marketing on a shoestring – the creative ways to get your company’s name out there
From flash mobs to listing on Groupon, discover how four innovative SMEs embraced marketing on a shoestring to great success and carved out new ways of acquiring customers.
Marketing & Sales
People & Team
Article
Staff motivation: Lessons learned from failed workplace perks
Perks and rewards are a popular way to boost motivation – but it takes time to get right. We spoke to business owners about motivating staff.
Motivation
People & Team
Article
Why it helps to define what good staff performance actually looks like
From a weekly health check to project management software, staff performance is at the forefront of the agenda for Love Energy Savings and Smarter Digital Marketing as the two businesses look to make the workforce more productive.
Performance management
Leadership & Strategy
Video
Plans, processes and people – the three Ps of successful delivery
John Lucas is COO at Tharsus, a robotics firm in Northumberland. He told Be the Business about the three Ps of delivery: plans, processes and people.
Vision & Values
People & Team
Article
How to break the culture of presenteeism in a busy workplace
Presenteeism is soaring in British businesses. Leaders share their advice on to tackle the issue before it causes stress or burnout.
Motivation
Sales & Growth
Article
Taking control of your marketing strategy – and reaping the benefits
It’s hard to win new customers and grow without a marketing strategy, but how do you decide who best to tell your story?
Marketing & Sales
People & Team
Article
Looking after employee mental health during the coronavirus outbreak – 12 tips for leaders
Access 12 actionable tips for small business leaders looking to support employee mental health and wellbeing during the coronavirus crisis and beyond.
Motivation
People & Team
Article
To furlough or not to furlough – how to make tough decisions about staff
Ccoronavirus has meant owners and leaders are facing some of the toughest decisions of their lives. Here's some help when it comes to your people.
People & Team
Article
How to monitor your best performing staff and empower them
While most focus may go on dealing with members of staff not pulling their weight, business leaders must be careful to not ignore their best performing staff who are the most important assets.
Talent development
Sales & Growth
Article
One size doesn’t fit all: Trunki’s method for identifying export markets
Most companies wait until they’ve conquered the domestic market before targeting export markets. But Trunki had to think quickly when requests grew.
Identify target markets
Leadership & Strategy
Article
Bosses don’t have to be their staff’s best friends
In trying to be a friend to each of his employees one business leader ultimately found it harder to have the difficult conversations when they did arise.
Leadership Behaviours
Leadership & Strategy
Article
Coronavirus: How to check which government support you can access
An raft of government support for business measures have been announced to help firms overcome coronavirus impacts. Here's what you need to know.
Leadership & Strategy
Article
Go behind the scenes at The Headland Hotel
It’s one of the most iconic hotels in all of Cornwall, with a history dating back over 100 years, but Darryl Reburn and the team at The Headland Hotel have a decidedly modern approach to business.
Leadership Behaviours
Article
Did you choose the right video conferencing technology?
Explores ten factors SME might need to consider when choosing a video conferencing service to meet their needs post-coronavirus.
People & Team
Article
Making the right decisions about bringing staff back to work
Bringing staff back to work from furlough or remote working is something no business has done before. Knowing how staff feel about things will be vital.
Leadership & Strategy
Article
Coronavirus: How to make tough business decisions
Falling revenues and future uncertainty driving by the coronavirus outbreak means that many leaders are facing tough business decisions.
Leadership & Strategy
Article
A look at the management style changes made by successful business leaders
Whether they realise it or not, leaders in everything from business to sport have a management style. What separates the best from also rans is the ability to change this style as the environment around them evolves.
Leadership Behaviours
Sales & Growth
Article
Business lessons from a third-generation family farm
Long-term planning and deep-rooted relationships with the local community have helped one family farm through the ups and downs of the food and farming sector.
Sales & Growth
Article
Our customers need us – but we can’t get to them
Louise Hosking, founder of Hosking Associates, is rapidly moving the business – and sharing her industry knowledge – online for customers.
Manage customers proactively
Planning
Video
A business mentor gave me a sounding board for my ideas and decisions
A business mentor may seem formal, expensive or out of reach, but there have never been more opportunities to access an experienced individual to bounce ideas off in times of need and drive effective change.
Ambition
Leadership & Strategy
Article
Restaurant Nathan Outlaw shakes up industry norms
As the only two Michelin-starred fish restaurant in the UK, Ian Dodgson is always having to think about creative improvements at Restaurant Nathan Outlaw.
Support your employees
People & Team
Article
From the coal face: Changing the way an employee rewards process works
When management charged Francesca Bull and her two colleagues with bettering the company’s employee rewards system the small team took things one step further and set about addressing other concerns and ideas they had.
Motivation
People & Team
Article
Are you managing your freelance team as effectively as possible?
While it often makes sense to engage with a freelance team or temporary workers, three creative SMEs tell what needs to be done differently – and what should remain the same - to get them working efficiently.
Talent development