Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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People & Team
Article
Why hiring for passion, not just experience, can be transformational
While it may be tempting to de-risk recruitment by prioritising academic achievement and work experience, hiring for passion can help populate your company with the kind of people who will live and breathe the business.
Motivation
Leadership & Strategy
Article
Coronavirus: How to make tough business decisions
Falling revenues and future uncertainty driving by the coronavirus outbreak means that many leaders are facing tough business decisions.
Planning
Article
Coronavirus: Pivoting your business
With social distancing guidelines likely in place for months, many of you may be thinking about a plan B – pivoting your business for a temporary period.
Planning
Article
Coronavirus: Managing your business cash flow
The delicate balance between sales, creditors and debtors has been disrupted by coronavirus. Finding ways to manage cash flow has never been more important.
Leadership & Strategy
Article
Peter Bibby: I hate waste and I’m efficiency mad
We spoke with Peter Bibby, an expert in turning around failing businesses, with over 20 survival stories under his belt. He shares with us the importance of efficiency and what it takes to make a small and medium-size enterprise successful.
Leadership Behaviours
Leadership & Strategy
Article
Struggling SMEs brush up on survival skills
A look at SMEs which are struggling to survive following a decline in revenue and a drop in customer demand during the coronavirus pandemic.
Leadership Behaviours
Planning
Article
Creating a scalable and reassuring back-to-work plan
From working out its maximum safe occupancy to creating an induction document,…
Leadership & Strategy
Article
Practical operational changes made Start-rite 83 per cent more efficient
It’s a family-owned shoe brand that has been around since the end of the 18th century, but it took an outsider’s perspective to truly prepare Start-rite for the rise of ecommerce.
Leadership Behaviours
People & Team
Article
How to monitor your best performing staff and empower them
While most focus may go on dealing with members of staff not pulling their weight, business leaders must be careful to not ignore their best performing staff who are the most important assets.
Talent development
Sales & Growth
Article
Business lessons from a third-generation family farm
Long-term planning and deep-rooted relationships with the local community have helped one family farm through the ups and downs of the food and farming sector.
People & Team
Article
From the coal face: Changing the way an employee rewards process works
When management charged Francesca Bull and her two colleagues with bettering the company’s employee rewards system the small team took things one step further and set about addressing other concerns and ideas they had.
Motivation
Sales & Growth
Article
Exporting into unusual countries can open up unexpected doors
Doing business successfully to one unusual export country can lead to opportunities in others.
Expanding & Exporting
Leadership & Strategy
Article
Learnings from a 133 year-old family bakery business
An Open Business Days event gave 30 family firms the chance to extract learnings from Frank Roberts & Sons, a fifth generation bakery operation.
Seek external advice
Leadership & Strategy
Article
Three successful coronavirus-led business pivots
With continuity a thing of the past, all leaders will need to be thinking about business pivots. We look at how three shifts produced quick results.
Article
I’ve been in hospitality for 30 years, but I never stop learning
As MD of Dukes Collection, a boutique hotel in London and Dubai, Debrah Dhugga has developed a keen eye for what customers are really looking for.
Sales & Growth
Article
Taking control of your marketing strategy – and reaping the benefits
It’s hard to win new customers and grow without a marketing strategy, but how do you decide who best to tell your story?
Marketing & Sales
People & Team
Video
Making the employee appraisal process about personal development targets
Rather than making the appraisal process about how staff are performing by measuring them against metrics and targets, SC Group is prioritising personal development.
Talent development
Digital Readiness
Article
Coronavirus: Protect your business from cyber attack during the outbreak
Evidence is emerging that cyber attack criminals are seeking to exploit coronavirus. However, there are a number of clever tools at the disposal of SMEs.
People & Team
Video
Know your customers and inspire your people
Louise Fowler is chief customer and marketing officer at The Post Office, and has spent a quarter of a century working with some of Britain’s leading brands.
Talent development
Sales & Growth
Article
Coronavirus: Managing your supply chain during the outbreak
The coronavirus outbreak means most businesses are facing challenges when it comes to managing supply chains – but there are some simple steps you can take.
Digital Readiness
Article
How Facebook Live cookery sessions are putting one business on the map
When coronavirus threatened their business, The Cooking Shed turned to Facebook Live and connected with some surprising new customers.
Collaborative tools & analytics
Leadership & Strategy
Article
Strong values can attract the right talent
Sustainable building supplies company EnviroBuild has found that the company's job ads are attracting the right talent and just the kind of people they want to work there.
Vision & Values
Digital Readiness
Article
Successful business process outsourcing comes down to asking the right questions
Whilst it can be tempting go all in on business process outsourcing to keep internal costs down, decision makers need to think about where knowledge gaps exist and how the situation might change as a company expands.
Digital Commerce
Leadership & Strategy
Article
This family firm attracts new customers by thinking locally and acting globally
The family run Lakeside and Haverthwaite Railway is attracting new customers internationally by working with their local community.
External Collaboration