Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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Planning
Article
Coronavirus: Rent, rates and business property
With the outbreak of coronavirus, many firms are facing the temporary closure of their primary business property. But there are some steps you can take.
People & Team
Video
How one of Britain’s leading hoteliers builds his teams
Tom Ross shares his experience as a leading hotelier at the helm of brands including The Pig Hotel Group and Hotel du Vin, focusing on why people are key.
Talent development
People & Team
Video
Making the employee appraisal process about personal development targets
Rather than making the appraisal process about how staff are performing by measuring them against metrics and targets, SC Group is prioritising personal development.
Talent development
Leadership & Strategy
Article
Continuous improvement: Why it’s important to not just change for change’s sake
While it may be tempting to fully embrace the continuous improvement mantra, Be the Business found out why change for change's sake can sometimes be damaging and detrimental to progress.
Leadership Behaviours
Planning
Video
A business mentor gave me a sounding board for my ideas and decisions
A business mentor may seem formal, expensive or out of reach, but there have never been more opportunities to access an experienced individual to bounce ideas off in times of need and drive effective change.
Ambition
People & Team
Article
Business is like sport, you need to balance strengths and weaknesses
Thinking that business is like sport has allowed Roger Smith to focus on building the right mix of people at the family business he's now at the helm of.
Motivation
Leadership & Strategy
Article
Go behind the scenes at The Headland Hotel
It’s one of the most iconic hotels in all of Cornwall, with a history dating back over 100 years, but Darryl Reburn and the team at The Headland Hotel have a decidedly modern approach to business.
Leadership Behaviours
People & Team
Video
Chris Blade of Cumbria Crystal sets his team a one per cent productivity challenge
Chris Blade is managing director of Cumbria Crystal, a manufacturer of bespoke crystal in Ulverston in the Lake District. Cumbria Crystal is the last producer of completely hand-blown and hand-cut, full-lead, luxury English crystal in the United Kingdom.
Talent development
Sales & Growth
Article
Researching new markets? How asking your rivals for help can work
Next time you’re researching new markets before moving into a new sector or geography who will you consult? Will it be a research company, a marketing agency or simply Google? There are other options out there.
Expanding & Exporting
Sales & Growth
Article
Marketing on a shoestring – the creative ways to get your company’s name out there
From flash mobs to listing on Groupon, discover how four innovative SMEs embraced marketing on a shoestring to great success and carved out new ways of acquiring customers.
Marketing & Sales
Sales & Growth
Article
Productivity is getting more out of each day – and not busting a gut doing it
Chiltern Brewery's Tom Jenkinson is taking a less is more approach to productivity, streamlining the business and sharing responsibility around the whole operation.
Prepare for expansion
People & Team
Article
The 25 year-old MD who’s not afraid to ruffle some feathers
When taking the reins at a family business the tendency may be to abide by the status quo. Chloe Watmore has torn up the rule book and breathed new life into a stagnated enterprise.
Talent development
Leadership & Strategy
Article
Coronavirus: How to negotiate with your landlord during the outbreak
With coronavirus uncertainty, you may be thinking about the best way to negotiate with your landlord about future rent. Here's how businesses should do it.
Planning
Article
We’re looking at ways to completely restructure the business
The coronavirus lockdown has been eye-opening for Catherine Connor, co-founder of Lovingly Artisan, who is now eyeing a restructure.
Change your mindset around future planning
People & Team
Article
Meet the family-run care home business going the extra mile to support staff
Lucy Craig is taking remarkable steps to support staff and reduce the stress they face as the impact of coronavirus continues to grow.
Digital Readiness
Article
Don’t use outsourcing to hide from a problem
Outsourcing should never be used as a way to blindly hand ownership of a problem to someone else knows Dave Walker, director of technology at storage specialist Lovespace.
Digital Commerce
Sales & Growth
Video
Louise Fowler – Engaging your staff to deliver for your customers
Louise Fowler is chief customer and marketing officer at The Post Office. She explained the importance of your business focusing on delivering for customers.
Marketing & Sales
People & Team
Downloadable
Steps to building an onboarding process for new employees
Onboarding process steps you need to consider, including how to improve employee performance and a complete onboarding checklist.
People & Team
Article
It’s The Small Things: Snaffling Pig CEO Nick Coleman
They have a lofty goal – be bigger than Walkers and loved as Lego. However, Nick Coleman and Snaffling Pig are getting there one small improvement at a time.
Motivation
Leadership & Strategy
Article
Learnings from a 133 year-old family bakery business
An Open Business Days event gave 30 family firms the chance to extract learnings from Frank Roberts & Sons, a fifth generation bakery operation.
Seek external advice
Sales & Growth
Article
Think local for success with unusual export countries
Red tape, complex regulations and confusion over which authority to approach regarding which issue can make exporting to any country, especially those in the developing world, difficult, time consuming and expensive.
Expanding & Exporting
Planning
Article
Creating a scalable and reassuring back-to-work plan
From working out its maximum safe occupancy to creating an induction document,…
Digital Readiness
Article
Using strategic data isn’t as daunting as it might seem
Even if your company isn't of the digital variety, the volume of strategic data now at the fingertips of most business leaders can be quickly converted into practical improvement.
Digital Commerce
Leadership & Strategy
Article
Ask how employees can help define the vision
At data firm Viga, founder Lewis Reeves wanted to ensure the company values were approachable and so got everyone involved helping define the vision.
Vision & Values