Why productivity matters
Productive companies get more out of what they’ve got, enabling them to increase their profits, pay higher wages and invest in their future. More productive businesses mean a more prosperous country. Discover why productivity matters below.
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Planning
Article
Ethical values providing a financial fillip for Cornish surf brand
While not something that is traditionally implemented to boost the bottom line, ethical values have helped Finisterre stand apart from competition and boost sales.
Ambition
Digital Readiness
Article
What we learned from using Slack for the first time
Devotees say Slack increases productivity, communication and transparency. But is it all it’s cracked up to be? Business owners share their experience.
Digital Commerce
Sales & Growth
Article
Honing the company offering using customer feedback
While there have never been more ways for comments – be it positive or negative – to be given on products or services, customer feedback can be a powerful tool, if used wisely.
Marketing & Sales
Sales & Growth
Article
How pop-ups provided a gateway into new cities
Board game café business Chance & Counters took the leap and opened a second site after 18 months, but not before some clever pop-up related research.
Identify target markets
People & Team
Article
Staff motivation: Lessons learned from failed workplace perks
Perks and rewards are a popular way to boost motivation – but it takes time to get right. We spoke to business owners about motivating staff.
Motivation
People & Team
Article
World Cup productivity: Trust your staff now and reap benefits later
While it may be tempting to crack down on employees getting caught up in World Cup fervour in the workplace, adopting an approach based on trust and accountability can create a buoyant atmosphere that lasts beyond that final whistle.
Motivation
Planning
Video
A day in the life with: Ceviche founder Martin Morales
Peruvian chef and entrepreneur Martin Morales guides us through a typical day within his Ceviche Family restaurant group, explaining how little changes make all the difference.
Create a distinct offering
Digital Readiness
Article
Good customer service interactions can be PR gold
Whilst it should be approached with a degree of trepidation, perhaps – lest social media misinterpret your good intentions – it is sometimes the case that positive PR can come from a personalised response to a customer's query.
Digital Commerce
Sales & Growth
Article
Productivity is getting more out of each day – and not busting a gut doing it
Chiltern Brewery's Tom Jenkinson is taking a less is more approach to productivity, streamlining the business and sharing responsibility around the whole operation.
Prepare for expansion
Article
Did you choose the right video conferencing technology?
Explores ten factors SME might need to consider when choosing a video conferencing service to meet their needs post-coronavirus.
Leadership & Strategy
Article
Struggling SMEs brush up on survival skills
A look at SMEs which are struggling to survive following a decline in revenue and a drop in customer demand during the coronavirus pandemic.
Leadership Behaviours
People & Team
Article
Experimenting with cost-effective perks and rewards
Providing perks and rewards to employees can help create a happier, more motivated and united workforce. Be the Business spoke to three companies about what is offered – from office ski-trips to street parties, and from health monitors and pension provision.
Motivation
Leadership & Strategy
Article
How do family businesses tackle the subject of vision and values?
Company values guide businesses through different generations. But new leaders need to innovate. We talk to family-owned companies about their vision.
Vision & Values
People & Team
Article
Implement a flat management structure
Shadow Robot’s managing director Rich Walker was so determined to develop his nascent managerial skills that he joined a business growth development course.
Talent development
Leadership & Strategy
Article
How to become a disruptive leader in a family business
We spoke with Barry Leahey MBE about what it means to be a disruptive leader – especially when you’re at the helm of a family business.
Leadership Behaviours
Planning
Article
Executive education is a powerful tool for leaders
Business leaders have to keep learning. Working with peers and the management team is important, but executive education also plays a crucial role.
Ambition
Planning
Article
A successful CBILS application: Give banks as much info as you can
When Plastic Card Services set about applying for the government's CBILS funding pot, it knew overdelivering information would be the successful approach.
People & Team
Video
Know your customers and inspire your people
Louise Fowler is chief customer and marketing officer at The Post Office, and has spent a quarter of a century working with some of Britain’s leading brands.
Talent development
Digital Readiness
Video
How digitally simulating your business can transform productivity
Andrew Peters tells us that using digitalisation tools to simulate your business can create step changes in productivity by helping you to see whether your processes are aligned with your value streams.
Digital Commerce
People & Team
Article
Linking innovative performance evaluation schemes with the company culture
Employees, especially millennials, are seeking new ways of working, so companies need to look beyond traditional forms of performance evaluation recommended Ian Hughes.
Performance management
Leadership & Strategy
Article
A day in the life of former Cisco CEO Phil Smith
While the average working day of a top-level CEO is hard to nail down, Cisco’s Phil Smith had some tried and tested strategies to ensure his hours in the office and on the road were as efficient and effective as possible.
Leadership Behaviours
Leadership & Strategy
Article
Three successful coronavirus-led business pivots
With continuity a thing of the past, all leaders will need to be thinking about business pivots. We look at how three shifts produced quick results.
Digital Readiness
Article
Let Google train your team in Google Analytics
While most SMEs agree that Google Analytics is a vitally important data tool founder of marketing agency Digital Clarity, Reggie James says that more than half of all companies are not very clear on how they should be using it.
Digital Commerce
People & Team
Article
Meet the businesses that pool employee evaluation
Regularly evaluating the performance of your staff can help a business better meet individual and collective targets. We talk to two companies developing new employee evaluation techniques to engage with staff about their tasks and expectations.
Performance management