Build stronger relationships with loyal customers
It’s common to put your efforts into winning new customers or retaining clients at risk of churn, but business leaders need to make sure they’re also spending time on loyal customers. Developing a plan for building stronger relationships with long-term customers can help to direct the efforts of your sales team and ensure your business prospers.
What can I do with this Action Plan?
Start this Action Plan
Add some extra information to this plan and we’ll help you get it done.Get started
Download and print
Get a printable template for this Action Plan, fill it in with some target dates, and share it with your team. Pin it on the wall where everyone can see it.
We also run Learning Groups on these topics where you can join other leaders tackling the same challenges.
How will I know if my action plan is working?
Customer survey results
Customer surveys provide feedback on your offering