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Guides

These guides are designed to walk you through best practice approaches to business challenges.

They will bring to light the important issues and themes that underpin a particular business challenge and prepare you for making long-lasting improvements.

  • Based on SME experiences, not corporate jargon
  • Filled with real-world stories
  • Achievable steps every business can take

An expert guide on the essential steps towards business financial recovery

If the coronavirus crisis and economic consequences have dented your cash flow, your confidence, or both, this business finance guide is for you.

Hiring and supporting your first employees

Knowing when to take on your first employees is a challenge for any small business owner. This guide sets out what you should do to make sure you are successful …

Introduction to making sure your technology is robust enough for growth

Technology is key to driving business efficiency and unlocking innovation – there’s no way to grow without getting it right. Our guide explains how to get started.

Introduction to seeking external digital support for your business

Whether you’re planning to get stuck into your company’s digital development yourself or call in the pros, here’s what you need to consider.

Introduction to working out the best digital sales channels to use

Effective use of digital sales channels can super-charge your growth and, in this guide, we’ll show you some simple steps you can take right now.

Introduction to budgeting and planning for new technology investments

In business, the success of any new technology lies in the planning and rollout. This guide will help you find out how to make your new tech a success.

Introduction to assessing and choosing the right technology to improve business operations

There’s tech out there that can enhance every aspect of your business and open up opportunities for growth, so here's how you can get started.

Introduction to understanding what digital tools or support your business needs

There is a lot of tech available to small businesses. How can you pick the right tools for you? Read our guide to find out.

Introduction to streamlining and automating your business processes

Automation is not just for large enterprises. Read our guide on how to apply automation to your business in a strategic, cost-effective way.

Introduction to using the data you have to improve decision making

Data plays an important part in effective decision making, whether it’s around company growth, hiring practices, sales or marketing campaigns.

Introduction to collecting data to improve your business

Data has now become a core part of most business strategies. Discover how it's used to determine areas of growth, forecast effectively and make informed decisions about marketing.

Introduction to improving the online presence of your business

From growing your customer base to boosting credibility and collecting data, being more visible online promises countless wins for your business.

Introduction to getting better at noticing and reacting to warning signs

Whether it’s a market disruption, internal matter or change in customer behaviour, it’s crucial to spot warning signs that could impact your business.

Introduction to evolving your role as a leader with the company’s growth

As your business grows and develops, so will your leadership role – here’s how to prepare for the change.

Introduction to applying learnings from other businesses to your own company

What do other companies do well, what do they do badly and what can you learn from both their successes and their failures? See how you can take advantage.

Introduction to balancing short-term business needs with long-term targets

Businesses face constant pressure to respond to urgent operational and financial needs. The risk is that the company might lose sight of long-term goals.

Introduction to getting staff interested in your vision and values

Explore some of the factors that influence whether staff engage with your vision and values, plus access quick wins for improvements.

Introduction to learning to trust others within your organisation as a leader

Being able to trust others is an important part of leadership. If you don’t trust staff, you’ll struggle to find the time to focus on the wider business strategy.