Developing a new product or service
Businesses need to be able to stay one step ahead with products and services to maintain a competitive advantage and find opportunities for growth. Keeping track of trends and customer challenges is a useful way to inform a new development, but you need to plan carefully to identify high-quality opportunities and make sure your team isn't overwhelmed.
What can I do with this Action Plan?
Start this Action Plan
Add some extra information to this plan and we’ll help you get it done.Get started
Download and print
Get a printable template for this Action Plan, fill it in with some target dates, and share it with your team. Pin it on the wall where everyone can see it.
We also run Learning Groups on these topics where you can join other leaders tackling the same challenges.
How will I know if my action plan is working?
Customer focus group results
Customer focus groups provide in-depth feedback