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    How do I create targets and KPIs for my staff?

    So that your business continues not just to grow but continually improve, it’s vital to set individual targets and KPIs (key performance indicators) for your staff. Not only will you be able to achieve new goals as a business, staff will be motivated to meet their targets, boosting productivity at the same time as decreasing employee turnover. However, it’s key to make staff targets attainable and something created collaboratively so that they don’t become disillusioned.

    Ways to help you deal with it:

    Action plan

    Creating effective targets for your employees

    Effort : Medium
    Impact : High
    Goals provide clarity and help to galvanise your team around the company’s objectives. Our five-point plan explains how to set effective targets.

    ACTION PLANS are a structured list of steps designed to help you approach tackling a particular business challenge.

    • We explain why each step is important
    • Customise by setting your own completion dates and assign tasks
    • Helpful tools are provided for certain steps
    • A downloadable PDF version of each action plan is available

    Action plan

    Planning cash flow during a period of growth

    Effort : Medium
    Impact : Medium
    Financial planning is crucial during periods of growth. Our five-step plan will help you manage finances and take advantage of the opportunity.

    Action plan

    How to set marketing goals and analyse results

    Effort : Low
    Impact : High
    Our five-step action plan explains how to start tracking your marketing activity and make sure it has an impact.

    Guide

    An introduction to creating targets and KPIs for employees

    When managed properly, targets and KPIs provide direction and motivation for employees. Here’s how to maximise their benefits.

    GUIDES break a challenge down, providing important context and real-world experiences.

    • Based on SME experiences, not corporate jargon
    • Filled with real-world stories
    • Achievable steps every business can take

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    Real business story

    Getting the best from your staff every time

    Appraisals are an important part of both employee and business development, so it’s vital that these meetings are productive for all involved..

    The questions lots of businesses are trying to answer

    What issue is keeping you awake at night? A bit of targeted support is often all you need to overcome those challenges.

    Select a topic

    Digital

    How can I improve the digital presence my business has? How should I go about collecting data to improve my business? How should I use the data I have to improve decision making? How can I streamline and automate some of our business processes? How do I work out the best digital sales channels to use? How do I assess and choose the right technology to improve business operations? How do I effectively seek external digital support? How can I understand what digital tools or support my business needs? How do I know if my technology is robust enough for growth? How should I best budget and plan for new technology investments?

    Leadership & Strategy

    How do I learn to become a better leader? How do I improve the communication in my business? How do I get staff interested in our vision and values? How can I reflect on my own strengths and weaknesses as a leader? How do I give my team autonomy and get better at delegating? As a leader, how do I learn to trust others within my organisation? How do I apply learnings from other businesses to my own company? How should my role as a business leader evolve with the company’s growth? How can I balance short-term needs with long-term targets? How do I get better at noticing and reacting to warning signs?

    People & Team

    How can I improve my hiring and onboarding practices? How can I develop the skillsets of my workforce? How can I develop career paths for my staff? How can I run a better appraisals process? How should I performance manage my staff? How do I deal with a challenging member of staff? How can I increase staff engagement and motivation? How can I keep my best members of staff? How do I manage an effective remote workforce? How can I reduce employee turnover?

    Planning

    How do I better inform my business plans? How do I know when to scale up my business? How can I define and communicate my vision for success? How do I ensure my business can navigate a dip in trading? How do I know when to invest in my business? How can I get better at looking internally at my business? How can I get staff interested in the financial situation? How can I make my business more resilient to change? How can I balance ambition with setting realistic goals? How can I work out what required skillsets are missing in the business?

    Sales & Growth

    How can we develop new products and services? How do I develop a clear unique selling point? How can we better serve our most loyal customers? How do I financially plan for new opportunities? How do I build a network to support my business? How can I get a better return on investment from my marketing? How can I identify new customers to target? How do I create targets and KPIs for my staff? How do I make sure my team and processes are ready for growth? How do I benchmark my business against competitors?
    All